Senior Client Services Associate (Trade Processing)

Fundamental requirement

• Communication: You must have strong communication skills—you write, speak, and present clearly and effectively, with the ability to build and maintain client relationships and to work cross-functionally.
• Problem-Solving: You are a good listener, think critically, and can analyse information to solve problems. You have the ability to analyse data to identify trends and areas of improvement.
• Client Focus: You are dedicated to providing a positive client experience and understand the impact of your actions on both internal and external partners.You understand and prioritize client confidentiality and data security.
• Organisational Agility: You can independently handle multiple tasks, manage priorities, and thrive in a fast-paced environment.
• Additional preferred requirements:
• Tech Literacy: You are comfortable using basic software tools, including text editors and spreadsheet functions. Advanced spreadsheet skills or familiarity with the basics of how software is built (Software Development Lifecycle concepts) is preferred.
• English Fluency: Fluency in English is essential. Proficiency in another language is a plus.
• Industry Experience: Prior experience in the Financial Services industry and/or familiarity with financial markets, OTC derivatives, credit management, or post-trade processing is preferred.
• Cultivating Collaboration: You have the ability to foster a highly collaborative team culture through knowledge sharing, mentoring team members, and navigating interactions with other departments and key stakeholders.

The location

• London, United Kingdom

Right to work requirements

• This role is limited to persons with indefinite right to work in the UK.

Our Benefits: Global vision, local impact

• At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world.
• Our approach is built on three core pillars:
• Global foundations : We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
• Locally tailored : We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
• Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.

The Trust employee ownership plan

About OSTTRA

Equal opportunity employer statement at OSTTRA