Senior Claims Processing Associate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Allianz Partners is looking for a Senior Claims Processing Associate to review and handle complex claims, determine settlements, and mentor junior colleagues. The role requires a Bachelor's degree in a medical, finance, or insurance field and 2-3 years of customer-focused experience.
Key Skills for This Role
Responsibilities
- Review and handle claims according to established standard procedures
- Evaluate difficult or high cost claims and determine settlements
- Manage escalated customer concerns
- Mentor and train junior colleagues
- Ensure timely and accurate processing of approved claims for payment
- Assist Team Leader in achieving team KPIs and serve as substitute when required
Requirements
- Bachelor’s degree in any Medical field, Paramedical, Finance, Business Administration, Insurance, or a related field preferred
- 2 3 years’ experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles
- Proficiency in MS Office
- Legally permitted to work in the country of operations
Full Job Posting
What you do
- Review and handle claims according to the established standard procedure.
- Responsible for more complex tasks, such as evaluating difficult or high cost claims, determining settlements, managing escalated customer concerns, and offering mentorship and training to junior colleagues.
- Takes decisions on high cost and complicated cases based on standard operating procedures.
- Ensure timely and accurate processing of approved claims for payment, including coordinating with other departments or third party administrators.
- Take on extra responsibilities to efficiently assist the Team Leader in achieving team KPIs and serve as a substitute for the Team Leader when required.
- Other Ad hoc duties as required.
- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud based tools, using insights responsibly with our standards of data governance, security and ethical use.
What you bring
- Bachelor’s degree in any Medical field, Paramedical, Finance, Business Administration, Insurance, or a related field preferred.
- 2 3 years’ experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.
- Proficiency in MS Office.
- A highly customer focused individual with strong interpersonal, communicative and accuracy skills.
- Team player.
- Physically fit to carry out duties.
- Ability to demonstrate sounds work ethics.
- Ability to work under pressure and to meet tight deadlines and service standards.
- Legally permitted to work in the country of operations.
- Hybrid working option available as per business requirements.
What we offer
- Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance.
About Allianz
- Allianz Group is one of the most trusted insurance and asset management companies in the world.
- We are dedicated to consistently advocating for equal opportunities for all.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Allianz
Senior Operations Solution Lead -
Dubai, UAE
Allianz is seeking a Senior Operations Solution Lead to manage projects, transitions, and operational onboarding for health operations. The role requires leading cross-functional teams, developing business cases, and ens
Medical Provider Performance Executive
Doha, QAT
Allianz is seeking a Medical Provider Performance Executive to investigate healthcare providers for fraud, waste, and abuse. The role involves data analysis, audits, and collaboration with legal and regulatory authoritie
Replacement of Travel and assistance Officer
Dubai, UAE
Allianz seeks a Travel and Assistance Officer to manage medical assistance cases, evaluate claims, and coordinate with providers. The role requires a Bachelor's degree in a medical field and 1+ years of insurance or trav
Project Specialist
Dubai, UAE
Allianz seeks a Project Specialist to manage action plans, coordinate initiatives, and support the Global Head of Claims. The role involves driving transformative projects, monitoring service delivery, and ensuring quali
Claims Reconciliation Agent
Dubai, UAE
Allianz Partners seeks a Claims Reconciliation Agent to review and reconcile claims data, identify discrepancies, and support audits. Requires 2-3 years of experience in claims reconciliation or financial analysis, prefe
Claims Queries Agent
Dubai, UAE
Allianz Partners seeks a Claims Queries Agent to handle healthcare provider inquiries via phone and email. The role requires accurate query resolution, detailed record-keeping, and collaboration with internal teams. Idea
Claims Quality & Support Associate
Dubai, UAE
Allianz Partners seeks a Claims Quality & Support Associate to review and inspect claims processes, ensure quality standards, and provide audit findings. The role requires a bachelor's degree in a medical or related fiel
Senior Claims Quality & Support Associate
Dubai, UAE
Allianz Partners seeks a Senior Claims Quality & Support Associate to review complex claims, mentor junior staff, and ensure compliance. Requires 5+ years in a customer-focused environment, ideally in clinical, paramedic
Senior Operations Solution Lead -
Dubai, UAE
Medical Provider Performance Executive
Doha, QAT
Replacement of Travel and assistance Officer
Dubai, UAE
Project Specialist
Dubai, UAE
Claims Reconciliation Agent
Dubai, UAE
Claims Queries Agent
Dubai, UAE
Claims Quality & Support Associate
Dubai, UAE
Senior Claims Quality & Support Associate
Dubai, UAE