Senior Operations Solution Lead -
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Key skills for this role
About the Role
Allianz is seeking a Senior Operations Solution Lead to manage projects, transitions, and operational onboarding for health operations. The role requires leading cross-functional teams, developing business cases, and ensuring seamless implementation.
Key Skills for This Role
Responsibilities
- Lead projects with transparency and efficiency, applying established project management methodologies
- Manage transitions between projects across Lines of Business Health Operations and end users
- Develop business cases, statements of work, budgets, plans, and schedules
- Manage and drive project schedules, risk and issue management, and scope change control
- Coordinate and lead operational teams in onboarding strategic new clients or business units
- Prepare and evaluate business cases and assess strategic alignment of projects
- Facilitate change management processes to secure project benefits
- Prepare and present project outcomes, including milestones, issues, and resolutions
- Support Operations teams in implementing solutions within existing service delivery models
- Engage with project stakeholders to resolve conflicts and address project challenges
Requirements
- Technical experience working within AzC Operations or Non Operational Departments for at least four years
- Third level accreditation from college or university
- Project management methodology knowledge and relevant qualifications are desirable
- Ability to prioritize workload and manage time efficiently
- Customer focused approach
- Strong attention to detail, analytical thinking, and problem solving abilities
- Excellent organizational and planning skills
- Highly developed interpersonal and communication skills
- Proficient presentation skills
Full Job Posting
What you do
- Leads projects with transparency and efficiency, applying established project management methodologies.
- Manages transitions between projects across Lines of Business Health Operations and end users, ensuring seamless implementation and minimal operational downtime through effective troubleshooting.
- Develops business cases, statements of work, budgets, plans, and schedules, communicating them clearly and effectively.
- Thoroughly understands client and stakeholder needs, challenges assumptions, evaluates projects for cost effectiveness, and ensures optimal solutions.
- Manages and drives project schedules, risk and issue management, and scope change control.
- May involve collaborating closely with Allianz and external entities in various countries to fulfill project requirements.
- Coordinates and leads operational teams in onboarding strategic new clients or business units, ensuring operational requirements are met and processes are optimized.
- Provides input for strategic opportunities and tenders, demonstrating Allianz Partner Health’s capability to meet requirements.
- Supports and leads strategic, high priority projects involving multinational teams and external experts.
- Prepares and evaluates business cases and assesses the strategic alignment of all projects.
- Plans resource needs and ensures efficient use of shared resources according to project plans.
- Facilitates change management processes to secure project benefits.
What you bring
- Technical experience working within AzC Operations or Non Operational Departments for at least four years.
- Project management methodology knowledge and relevant qualifications are desirable.
- Third level accreditation from college or university.
- Ability to prioritize workload and manage time efficiently.
- Customer focused approach.
- Strong attention to detail, analytical thinking, and problem solving abilities.
- Excellent organizational and planning skills.
- Confidence in constructively challenging ideas.
- Highly developed interpersonal and communication skills, both verbal and written.
- Ability to collaborate effectively within a team environment.
- Demonstrates honesty and integrity.
- Proficient presentation skills.
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