Senior Case Manager Level 1

We are looking for a driven and dedicated Senior Case Manager to join our NSW team. As a Senior Case Manager, you will be responsible for returning people back to work and heath utilising your Workers Compensation knowledge and experience coupled with your empathy and passion, as well as developing strong relationships with key stakeholders.

Manage a diverse portfolio of claims for corporate clients or government clients.

Work in partnership with internal and external stakeholders meeting Allianz’s service principles.

Determine liability and timely assessment of treatment requests.

Appropriately document claims decisions.

Utilise claims management systems.

Develop and implement claims strategies that deliver positive and sustainable outcomes.

Meet key compliance and performance measures.

Coach and support newer team members.

About you

Experience as a Workers Compensation Case Manager or other personal injury lines.

You have excellent communication skills both written and verbal with a customer focused approach.

You have the ability to handle difficult situations and whilst resolving complex situations in a timely manner.

You are proactive with the drive to learn and develop skills.

You have excellent time management skills and the ability to adapt when changes occur.

A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.