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Senior Business Consultant – ServiceNow BCM - Arabic Speaker

EndemandIT & Data Solutions LLC
الرياض, KSA
Contract
Senior
Onsite
Yesterday
ServiceNow BCMServiceNow IRMServiceNow GRCBusiness Continuity ManagementOperational ResilienceGovernance, Risk & Compliance
Free

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About the Role

  • We are seeking an experienced Senior Business Consultant – ServiceNow Business Continuity Management (BCM) to lead business continuity transformation initiatives using the ServiceNow platform.
  • The ideal candidate will act as a trusted advisor to business and technology stakeholders, leading business analysis, process design, requirements gathering, and implementation activities for ServiceNow BCM solutions.
  • This role requires strong expertise in Business Continuity Management, Operational Resilience, Governance, Risk & Compliance (GRC), and ServiceNow IRM/BCM modules.

Key Responsibilities

  • Lead Business Continuity Management (BCM) discovery workshops with business and executive stakeholders.
  • Assess organizational BCM maturity and recommend improvement opportunities.
  • Advise clients on BCM best practices aligned with ISO 22301, NIST, SAMA, NCA ECC, and other regulatory frameworks.
  • Support business resilience, continuity planning, crisis management, and operational resilience initiatives.
  • Translate business needs into scalable ServiceNow BCM solutions.
  • Lead process design workshops and define future state business processes.
  • Recommend ServiceNow out of the box capabilities and industry best practices.
  • Collaborate with Solution Architects, Technical Consultants, and Project Managers throughout the implementation lifecycle.
  • Own and manage the BCM product backlog.
  • Participate in Agile/Scrum ceremonies including Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives.
  • Review and refine user stories with business stakeholders.
  • Support estimation, prioritization, and release planning activities.

Required Skills & Experience

  • 7+ years of overall IT and Business Consulting experience.
  • Minimum 5 years of experience in Business Continuity Management (BCM), Operational Resilience, and Governance, Risk & Compliance (GRC).
  • Minimum 3 years of hands on experience with ServiceNow IRM, ServiceNow GRC, and ServiceNow Business Continuity Management (BCM).
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.

Additional Information

  • Location: Riyadh, Saudi Arabia (Onsite)
  • Contract Duration: 2 Months
  • Positions: 1

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