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naukri

Senior Business Analyst

Codeninja
Riyadh, KSA
Senior
7 months ago
Retail BankingDigital BankingBusiness AnalysisRequirements GatheringUser StoriesUAT
Free

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Retail BankingDigital BankingBusiness Analysis
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Key Responsibilities

  • Analyze end to end retail banking processes (accounts, cards, lending, onboarding, KYC, payments, channels) and identify opportunities for improvement, automation, and digital optimization.
  • Lead discovery sessions to gather, define, and document detailed business and functional requirements.
  • Drive digital banking initiatives across mobile, internet, self service channels, onboarding, and omni channel experiences.
  • Translate business needs into functional specifications, user stories, and technical requirements.
  • Collaborate with IT, Digital, Architecture, and Product teams to ensure successful delivery.
  • Support UAT, prepare test cases, validate functionalities, and ensure smooth production rollout.
  • Conduct impact assessments for new digital features, integrations, or regulatory changes.
  • Prepare reports, presentations, and documentation for communicating insights and recommendations.
  • Participate in workshops and cross functional meetings for solution alignment.
  • Ensure compliance with regulatory, operational, and security standards.
  • Serve as a subject matter expert (SME) for retail banking and digital transformation.

Requirements

  • 8 10 years of experience as a Business Analyst in Retail Banking and Digital Banking.
  • Strong understanding of retail banking products: accounts, cards, loans, deposits, payments, remittances.
  • Deep knowledge of digital banking journeys including onboarding, authentication, digital KYC, servicing, and channel enhancements.
  • Experience with core banking systems (T24, Flexcube, Finacle) or digital banking platforms.
  • Familiarity with banking regulations, risk controls, and industry best practices.
  • Experience in digital transformation, process re engineering, and modernization projects.
  • Proficiency with business analysis tools and MS Office.
  • Hands on experience with Jira, Confluence, or Azure DevOps.
  • Ability to create BRDs, FRDs, process flows, user stories, and functional specs.
  • Understanding of APIs, integrations, and digital banking architecture (preferred).
  • Strong analytical, communication, and presentation skills.
  • Certifications such as CBAP, PMI PBA, or Agile certifications are a plus.

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