Senior Applications Engineer (23898)

A technically strong Pega developer who can translate business goals into scalable application design and explain technical concepts clearly to both technical and non-technical stakeholders.

A hands-on engineer who is comfortable working across discovery, design, development, testing, release, and support activities.

Self-directed and comfortable with ambiguity, especially in greenfield environments where processes and requirements may continue to evolve.

A collaborative partner who builds trust across cross-functional teams and balances business priorities with technical best practices.

Detail-oriented about data quality, workflow design, reusability, performance, and maintainability.

A clear and confident communicator who can work effectively with business stakeholders, legal, finance, external agency partners, and engineering teams.

Curious about AI-assisted application design and open to using tools such as Pega Blueprint to improve productivity, solution quality, and delivery speed.

You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

4+ years of hands-on Pega Platform development experience.

Pega CSA certification is required. Pega CSSA strongly preferred.

Strong experience building Pega case types, flows, data objects, business rules, decisioning logic, validations, and user interfaces.

Hands-on experience with Constellation UI or modern Pega UI implementation patterns.

Experience designing and implementing integrations between Pega and external systems using REST APIs, Pega Connect, JSON/XML data formats, and OAuth authentication.

Experience working with CRM or sales management platforms such as Sales Automation, Salesforce, or equivalent systems.

Good understanding of data migration, data cleansing, deduplication, field mapping, and data standards.

SQL experience for data analysis, auditing, reporting, deduplication, or troubleshooting.

Experience writing test scripts, defining acceptance criteria, supporting UAT, and resolving defects.

Familiarity with data privacy, GDPR, and governance requirements as they apply to customer, contact, and advocate records.

Basic understanding of Java, HTML, or related technologies used in Pega customization and troubleshooting.

A strong quality mindset with the ability to build reliable, scalable, and maintainable solutions.

Pega CSSA certification or active progress toward CSSA.

Exposure to Pega Blueprint and AI-assisted application design.

Experience with Power BI or equivalent reporting and dashboard tools.

Working knowledge of Microsoft Power Automate for workflow automation.

SharePoint administration or Microsoft Graph API familiarity.

Prior experience in customer advocacy, reference management, sales enablement, CRM, or marketing technology platforms.

Exposure to change management practices and supporting business adoption of new platforms.

Experience supporting production applications, analysing incidents, and improving platform stability.

The opportunity to work on Gartner-recognized, industry-leading technology.

A high-visibility greenfield program with direct business and executive impact.

Continuous learning and development opportunities, including access to Pega Academy training and certification pathways.

An innovative, inclusive, agile, and collaborative work environment where engineering excellence and business impact are equally valued.

Competitive global benefits, including pay, bonus incentive, and employee equity programs.

An opportunity to work in an organization that actively invests in AI‑enabled learning, innovation, and responsible adoption across its engineering practices

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AI in Action – Responsible Use of AI in Recruitment Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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