Senior Business Analyst (23984)

Please note, given the hybrid nature of the role, we can only consider those local to Massachusets. Unfortunately we are also unable to provide relocation and or sponsorship at this time

Our team supports, empowers, and drive results for Pega with a focus on Consulting and Client Success. We cultivate, develop, execute and communicate global strategies, business practices, actionable insights, field enablement, and best in class applications. We strive to continuously improve our business.

As a Senior BI Analyst you will be a trusted business partner for Pega’s global consulting organization and key member of the Operations team. You will collaborate with the management team to design, build, and maintain the Power BI reporting suite covering consultant utilization, headcount, and profitability-related metrics. You will also lead and collaborate on projects pursuing company-wide strategic objectives. You will own the data governance and provide oversight of all business processes and systems that support these metrics. You will also collaborate with cross-functional teams to drive productivity and efficiency of our business systems and reporting capabilities. The insights you deliver to the leadership team will provide key performance metrics and actionable findings required for the consulting business to meet its business objectives.

Design, build, and maintain Power BI dashboards and semantic models that give Consulting leadership a single source of truth

Manage and communicate P&L analytics in Power BI including revenue, expenses, margin, utilization, headcount, for all Pega Consulting to drive profitability

Automate monthly and ad hoc financial reporting through Power BI datasets, scheduled refreshes, and paginated reports

Be a key member in the budget, planning & forecasting process

Design, develop, and deliver reporting using Excel, Power BI, HANA, and other in-house systems to provide proactive analysis and insights to the business leadership

Work with Consulting leadership community to research, advocate, and make recommendations on business process improvements to drive user adoption of our systems and processes

Directly communicate with senior leadership about major profitability drivers

Support, collaborate, and lead with Operations team on projects and initiatives as needed

Collaborate with Operations team on reporting best practices

Fluent in Power BI — you think in data models, DAX measures, and clean, executive-ready visual design

Superb problem solving and analytical skills paired with an attention to detail

Ability to balance long term strategic projects with day-to-day operational responsibilities

Experience blending quantitative analysis with qualitative analysis to deliver a complete look at a problem, subsequent analysis, and recommendations

Skilled communicator; able convey ideas to technical stakeholders as well as senior leadership in person or in writing

Must be resilient in the face of obstacles; possess the ability to adapt to changing circumstances

3-5 years of experience as a BI analyst, data analyst, or finance analyst building reporting in Power BI

Built and maintained Power BI reporting on profit and loss data from multiple sources, preferably in professional services or finance functions

Worked with senior leadership to advise on the health of a business

Proven ability to own projects from inception to delivery

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

*Please note, given the hybrid nature of the role, we can only consider those local to Massachusets. Unfortunately we are also unable to provide relocation and or sponsorship at this time*

Base salary range for this role is 84,200 - 125,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

AI in Action – Responsible Use of AI in Recruitment Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice Employee Polygraph Protection Act Rights