Senior Account Manager
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About the Role
Urgent Hiring Onsite - Fulltime Dubai, UAE Company Description: YAZ Media is a strategic digital media agency trusted by some of the world’s biggest brands and leading government entities.
Key Skills for This Role
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Company Description
YAZ Media is a strategic digital media agency trusted by some of the world’s biggest brands and leading government entities.
We operate through four powerhouse departments Marketing, Production, Web, and PR delivering end-to-end digital capabilities at global standards.
We craft corporate communications, social-first content, commercial production, and digital experiences that people actually engage with, creating meaningful connections between brands and audiences.
With over 10 years of experience, we have partnered with 200+ businesses, including SMEs, Fortune 500 companies, and high-level government entities across the Middle East and beyond.
Our aim is simple: to be the region’s most reliable digital and social agency, known for innovative, strategic, and truly impactful work.
Role Overview
The Senior Account Manager is the bridge between client vision and agency excellence.
At YAZ Media, this role is designed for a high-energy, detail-oriented leader who excels at managing complex projects while maintaining exceptional client rapport.
You are the day-to-day lead, ensuring that work across all four departments is delivered with precision, on brand, and on time.Unlike a traditional project manager, the Senior Account Manager is a strategic partner to the client.
You aren't just checking boxes; you are anticipating needs, identifying growth opportunities, and ensuring that our creative and technical output aligns perfectly with the client’s business objectives.
Client Partnership & Retention
- Act as the primary point of contact for mid-to-senior level client stakeholders.
- Develop a deep understanding of the client’s brand, industry, and competitive landscape.
- Maintain high levels of client satisfaction through proactive communication and flawless delivery.
- Lead client meetings, presentations, and weekly status updates with confidence.
Project & Multi-Department Coordination
- Manage the workflow of integrated campaigns involving Marketing, Production, Web, and PR.
- Ensure internal teams are briefed with clarity, precision, and actionable insights.
- Liaise between departments to ensure a cohesive "one-agency" output for the client.
- Monitor project health, identifying potential bottlenecks before they impact delivery.
Revenue Optimization & Growth
- Support the Account Director in identifying organic growth opportunities within existing accounts.
- Draft compelling proposals and statements of work (SOWs) for new projects.
- Monitor account profitability, ensuring projects stay within budget and resource allocations.
- Identify opportunities for cross-selling YAZ Media’s diverse service offerings.
Quality Control & Brand Stewardship
- Review all agency output (content, videos, web builds, press releases) to ensure it meets the client’s brief and YAZ Media’s quality standards.
- Protect the integrity of the client’s brand across all digital and social touchpoints.
- Ensure feedback loops between clients and creative teams are constructive and efficient.
Reporting & Insight
- Oversee the delivery of monthly and campaign-specific performance reports.
- Translate data into meaningful "so-what" insights that prove agency value.
- Conduct post-campaign de-briefs to capture learnings and improve future performance.
Requirements
- 5+ years of experience in a digital, social, or integrated agency (UAE/GCC experience preferred).
- A proven track record of managing multi-channel campaigns for high-profile brands.
- Solid understanding of social media trends, production workflows, and digital marketing KPIs.
- Experience in a fast-paced environment where managing multiple "moving parts" is the norm.
Skills & Strengths
- Exceptional Communication: Fluent in English (Arabic is a significant advantage).
- Organizational Mastery: Highly disciplined with time management and task prioritization.
- Solution-Oriented: A proactive problem-solver who brings solutions, not just issues, to the table.
- Commercial Acumen: Comfortable discussing budgets, timelines, and resource requirements.
- Relationship Builder: Naturally empathetic and skilled at navigating diverse personalities.
- What we offer at YAZ
- Amazing work culture of inclusivity and diversity.
- Opportunity to work with top-tier clients and government entities.
- Fair compensation based on experience level.
- Medical Insurance including dental coverage.
- Collaborative and creative work environment.
- Career growth and professional development opportunities
- How to Apply Please send your resume, portfolio links, and work samples showcasing why you're a perfect fit for this role.
- Apply now at Abdelrahman.g@yazmedia.com
Job Type: Full-time
Pay: AED10,000.00 - AED15,000.00 per month
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