Security Manager - Property Management Staff Accommodation - 007 - HB4
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Key skills for this role
About the Role
Qiddiya Investment Company seeks a Security Manager to lead security readiness and operations for a large staff accommodation community. The role governs guard force, access control, CCTV, incident response, and emergency management, ensuring safe and compliant operations across 13,000 residential units.
Key Skills for This Role
Responsibilities
- Develop and maintain the site security plan, post orders, and SOPs covering access control, patrols, control room, and incident response
- Conduct routine security risk assessments and recommend mitigation measures
- Lead 24/7 security operations including gates, visitor processing, patrol routes, and control room monitoring
- Manage rosters, post coverage, performance and conduct of contracted guards against agreed SLAs
- Oversee CCTV, access control, intruder alarms, and intercoms, ensuring appropriate coverage, availability, and operational use
- Run a consistent incident management process (logging, escalation, investigation, evidence capture, and closure)
- Prepare regular management reports and dashboards (incident KPIs, hotspots, repeat offenders, and corrective actions)
- Ensure security operations comply with applicable regulations, QIC policies, and community rules
- Act as the primary security coordination point for the Staff Accommodation community during investigations, incidents, and emergencies
- Maintain emergency response playbooks and escalation protocols for security incidents and life safety events
Requirements
- Bachelor's degree in security management, criminology, risk management, or relevant experience
- 8+ years of experience in security operations within large residential, mixed use, hospitality, or workforce accommodation environments
- Strong knowledge of physical security risk assessment, access control, CCTV operations, and control room procedures
- Proven ability to manage contracted guard force providers, SLAs, rosters, and service quality
- Strong incident management, investigation, reporting, and stakeholder communication skills
- Saudi experience and working knowledge of local compliance frameworks is a strong advantage
- Security certification (e.g., CPP, PSP, or equivalent) desirable
- Health & Safety certification (e.g., NEBOSH, IOSH, or equivalent) desirable
- Saudi National
Full Job Posting
Overview
- Qiddiya Investment Company is developing a diverse asset portfolio including staff accommodation, scaling to approximately 13,000 residential units by 2030.
- The Security Manager leads security readiness and day to day security operations for the Staff Accommodation community.
Key Responsibilities
- Develop and maintain the site security plan, post orders, and SOPs covering access control, patrols, control room, and incident response.
- Define security governance for the portfolio and keep it current through periodic reviews.
- Conduct routine security risk assessments and recommend mitigation measures.
- Ensure security staffing, training, and systems are operationally ready for day one occupancy and phased handovers.
- Maintain compliance evidence, conduct periodic security audits/drills, and track corrective actions.
- Lead 24/7 security operations including gates, visitor processing, patrol routes, and control room monitoring.
- Manage rosters, post coverage, performance and conduct of contracted guards against agreed SLAs.
- Manage security contractors through clear scopes, mobilization plans, KPI/SLA governance, and regular performance reviews.
- Administer access governance (badges/cards, keys, permits, temporary passes) including issuance, revocation, and periodic access reviews.
- Implement post inspections, patrol audits, and supervision routines to verify adherence to SOPs.
- Promote resident focused security service standards, including professional conduct, complaint handling, and de escalation.
- Ensure alarm response, escalation, and security system uptime are maintained and tested.
Requirements
- Bachelor's degree in security management, criminology, risk management, or relevant experience.
- 8+ years of experience in security operations within large residential, mixed use, hospitality, or workforce accommodation environments.
- Strong knowledge of physical security risk assessment, access control, CCTV operations, and control room procedures.
- Proven ability to manage contracted guard force providers, SLAs, rosters, and service quality.
- Strong incident management, investigation, reporting, and stakeholder communication skills.
- Saudi experience and working knowledge of local compliance frameworks is a strong advantage.
- Security certification (e.g., CPP, PSP, or equivalent) desirable.
- Health & Safety certification (e.g., NEBOSH, IOSH, or equivalent) desirable.
- Experience/training in security systems (CCTV/access control) and control room operations advantageous.
- Saudi National.
Additional Information
- Application closes on 28 June 2026.
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