Scrum Master II

Position Duties

• Helps to establish sprint cadence.
• Coordinates with product owners to keep the sprint team’s backlog ready and groomed.
• Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level.
• Publishes committed sprint objectives.
• Identifies and escalates impediments.
• Manage team or project level risks and issues and take corrective actions to mitigate them, develop mitigation strategies and support the teams in addressing challenges.
• Maintains relevant metrics to help the team monitor their performance.
• Coordinates elements of the sprint plan with other technology staff outside of the project.
• Take responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams.
• Participates as well as facilitate Scrum of Scrums.
• Encourages Architect, UX, QT and Sprint team collaboration.
• Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA).
• Facilitate Project / Epic estimation process.
• Identify and promote opportunities for integrating AI tools and automation into team processes for improved efficiency (e.g., backlog refinement, reporting, estimation, or retrospective analysis).
• Documentation and Reporting: Maintain project documentation such as sprint plans, burndown charts, and crucial project documents like the Risk Register and Project Charter. Provide regular updates on project progress to stakeholders.
• Stakeholder Communication: Serve as a key point of contact for stakeholders regarding project progress and deliverables, ensuring they are informed and engaged throughout the project lifecycle.
• Actively encourage and guide the team in applying AI-driven insights to optimize workflows, improve sprint predictability, and address bottlenecks.
• Communicates sprint/team or project status to stakeholders at a fixed cadence.
• Coordinate work teams consisting of R&D / SRE / Cloud Operations / blended teams using agile methodologies.