SCH Front of House Receptionist (UAE Nationals only)
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Key skills for this role
About the Role
GEMS Royal Dubai School seeks a professional UAE National Receptionist to serve as the first point of contact for the school community. The role involves greeting visitors, managing calls, providing administrative support, and ensuring a welcoming environment.
Key Skills for This Role
Responsibilities
- Act as the first point of contact for all visitors, parents, students, and staff
- Answer telephone calls promptly, courteously, and direct enquiries appropriately
- Provide accurate information regarding admissions, curriculum, school events, and activities
- Welcome all visitors and ensure a professional and friendly reception experience
- Maintain a clean, organised, and presentable reception area at all times
- Manage the visitor register and coordinate school tours
- Support communication of school events through daily bulletins and updates
- Handle incoming and outgoing mail and coordinate courier services
- Provide general administrative and secretarial support as required
- Ensure compliance with all GEMS policies, procedures, and safeguarding standards
- Support school operations by attending meetings and contributing where required
- Carry out additional duties as directed by the line manager
Requirements
- UAE National with a family book
- Diploma or A Levels
- Excellent communication and interpersonal skills
- Strong customer service mindset with a professional and welcoming attitude
- Highly organised with the ability to multitask in a busy environment
- Proficient in basic administrative and office systems
- Calm, approachable, and able to handle queries efficiently and courteously
- Previous experience in a receptionist or front of house role (school experience desirable but not essential)
Full Job Posting
About the Role
- GEMS Royal Dubai School is seeking a professional, friendly, and highly organised UAE National Receptionist to be the first point of contact for our school community.
- This is a key front facing role where you will represent the school’s values and ensure every visitor, parent, staff member, and student receives a warm and efficient welcome.
- This position requires immediate commencement.
Key Responsibilities
- Act as the first point of contact for all visitors, parents, students, and staff.
- Answer telephone calls promptly, courteously, and direct enquiries appropriately.
- Provide accurate information regarding admissions, curriculum, school events, and activities.
- Welcome all visitors and ensure a professional and friendly reception experience.
- Maintain a clean, organised, and presentable reception area at all times.
- Manage the visitor register and coordinate school tours.
- Support communication of school events through daily bulletins and updates.
- Handle incoming and outgoing mail and coordinate courier services.
- Provide general administrative and secretarial support as required.
- Ensure compliance with all GEMS policies, procedures, and safeguarding standards.
- Support school operations by attending meetings and contributing where required.
- Carry out additional duties as directed by the line manager.
About You
- UAE National with a family book.
- Diploma or A Levels.
- Excellent communication and interpersonal skills.
- Strong customer service mindset with a professional and welcoming attitude.
- Highly organised with the ability to multitask in a busy environment.
- Proficient in basic administrative and office systems.
- Calm, approachable, and able to handle queries efficiently and courteously.
- Previous experience in a receptionist or front of house role (school experience desirable but not essential).
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