SAP Implementation Administrator
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Key skills for this role
About the Role
Black & Grey HR is recruiting an SAP Implementation Administrator for a leading contracting company in Dubai. The role involves supporting SAP transformation, coordinating with teams and consultants, and driving user adoption.
Key Skills for This Role
Responsibilities
- Support end to end SAP implementation projects, ensuring smooth execution from planning through post go live support
- Coordinate with SAP implementation partners, vendors, consultants, and internal business stakeholders to ensure timely project delivery
- Assist in gathering business requirements and facilitate communication between business users and implementation teams
- Monitor project timelines, deliverables, risks, and implementation milestones, escalating issues when required
- Administer SAP user accounts, including user creation, access management, role assignments, and authorization requests
- Maintain user access controls in accordance with company security policies and governance standards
- Coordinate and participate in System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation
- Develop and maintain implementation documentation, user guides, standard operating procedures (SOPs), and training materials
- Conduct end user training sessions to ensure successful adoption of SAP processes and functionalities
- Provide first level functional support to SAP users and coordinate with vendors for issue resolution when required
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field
- 3–5 years of experience supporting or coordinating SAP implementation projects
- Hands on experience working with SAP implementation projects from client's side, consultants, and cross functional business teams
- Good understanding of the SAP implementation lifecycle, ERP business processes, and system administration
- Experience in SAP user administration, role and access management, user provisioning, and authorization management
- Experience coordinating System Integration Testing (SIT), User Acceptance Testing (UAT), defect tracking, and post go live support
- Knowledge of SAP modules such as SAP S/4HANA, SAP ECC, MM, SD, FICO, PM, HCM, or similar ERP modules
- Familiarity with data migration, master data management, and change management processes
- Ability to prepare and maintain project documentation, user manuals, SOPs, and training materials
- Strong analytical, troubleshooting, and problem solving skills with excellent attention to detail
- Excellent communication, stakeholder management, and organizational skills
- Ability to manage multiple priorities and work effectively with internal teams, vendors, and implementation partners
Full Job Posting
Role Overview
- Black & Grey HR is recruiting for a leading contracting company based in Dubai, UAE, to hire an SAP Implementation Administrator.
- This role offers an exciting opportunity to play a key part in the organization's SAP transformation journey.
SAP Implementation & Project Coordination
- Support end to end SAP implementation projects, ensuring smooth execution from planning through post go live support.
- Coordinate with SAP implementation partners, vendors, consultants, and internal business stakeholders to ensure timely project delivery.
- Assist in gathering business requirements and facilitate communication between business users and implementation teams.
- Monitor project timelines, deliverables, risks, and implementation milestones, escalating issues when required.
- Participate in project meetings and provide implementation status updates to management.
- Coordinate change requests, enhancements, and system improvements throughout the implementation lifecycle.
SAP Administration & User Management
- Administer SAP user accounts, including user creation, access management, role assignments, and authorization requests.
- Maintain user access controls in accordance with company security policies and governance standards.
- Assist in maintaining SAP master data and support data migration and validation activities.
- Coordinate with implementation partners on system configurations, enhancements, and issue resolution.
- Monitor system performance and report technical or functional issues for timely resolution.
Testing, Documentation & Training
- Coordinate and participate in System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation.
- Prepare test plans, document test results, and ensure defects are tracked through to resolution.
- Develop and maintain implementation documentation, user guides, standard operating procedures (SOPs), and training materials.
- Conduct end user training sessions to ensure successful adoption of SAP processes and functionalities.
- Maintain accurate records of configurations, changes, testing activities, and project documentation.
Post Implementation Support
- Provide first level functional support to SAP users and coordinate with vendors for issue resolution when required.
- Support post go live stabilization activities to ensure smooth business operations.
- Monitor user issues, system performance, and enhancement requests.
- Identify opportunities to improve business processes and recommend SAP system enhancements.
- Ensure compliance with organizational IT policies, security standards, and best practices.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
- 3–5 years of experience supporting or coordinating SAP implementation projects.
- Hands on experience working with SAP implementation projects from client's side, consultants, and cross functional business teams.
- Good understanding of the SAP implementation lifecycle, ERP business processes, and system administration.
- Experience in SAP user administration, role and access management, user provisioning, and authorization management.
- Experience coordinating System Integration Testing (SIT), User Acceptance Testing (UAT), defect tracking, and post go live support.
- Knowledge of SAP modules such as SAP S/4HANA, SAP ECC, MM, SD, FICO, PM, HCM, or similar ERP modules.
- Familiarity with data migration, master data management, and change management processes.
- Ability to prepare and maintain project documentation, user manuals, SOPs, and training materials.
- Strong analytical, troubleshooting, and problem solving skills with excellent attention to detail.
- Excellent communication, stakeholder management, and organizational skills.
- Ability to manage multiple priorities and work effectively with internal teams, vendors, and implementation partners.
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