Salon Receptionist
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Key skills for this role
About the Role
NOA Nail Lounge seeks a polished Salon Receptionist with a background in airline, hospitality, or luxury customer service. The role involves managing bookings via Fresha, handling calls, and ensuring a seamless client experience in a fast-paced salon environment.
Key Skills for This Role
Responsibilities
- Welcome clients with warmth and professionalism, ensuring a luxury, memorable first impression
- Manage bookings, rescheduling, and client flow using Fresha
- Handle calls, messages, and inquiries with efficiency and care
- Coordinate daily schedules and support the team to ensure smooth operations
- Maintain a calm, organized front of house environment
- Assist with client records, payments, and retail recommendations
Requirements
- Previous experience in airline, hospitality, or a high end service environment
- Familiarity with Fresha is an added advantage
- Strong communication skills and a natural ability to connect with clients
- Well presented, detail oriented, and proactive
- Ability to multitask and remain composed in a fast paced setting
Full Job Posting
Overview
- We are looking for a polished and personable Salon Receptionist to join our team. The ideal candidate comes from an airline, hospitality or luxury customer service background and understands the importance of exceptional service, attention to detail, and creating a seamless client experience.
Key Responsibilities
- Welcome clients with warmth and professionalism, ensuring a luxury, memorable first impression
- Manage bookings, rescheduling, and client flow using Fresha
- Handle calls, messages, and inquiries with efficiency and care
- Coordinate daily schedules and support the team to ensure smooth operations
- Maintain a calm, organized front of house environment
- Assist with client records, payments, and retail recommendations
Requirements
- Previous experience in airline, hospitality, or a high end service environment
- Familiarity with Fresha is an added advantage
- Strong communication skills and a natural ability to connect with clients
- Well presented, detail oriented, and proactive
- Ability to multitask and remain composed in a fast paced setting
What We Offer
- A refined, supportive work environment
- Opportunity to grow within a premium beauty brand
- Competitive salary based on experience
Work Location
- In person
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