{bc}
linkedin

Salon Executive Receptionist

International Global Talent
Dubai, UAE
Full Time
Mid
Onsite
Today
Customer ServiceSalon Booking SystemsFreshaMicrosoft OfficeUpsellingCash Handling
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Customer ServiceSalon Booking SystemsFresha
Smart Apply

Full Job Posting

About the Role

  • As the Salon Executive Receptionist, you will be the first and last impression for every client.
  • Beyond front desk duties, you will play a key operational role — managing bookings, driving retail sales, tracking KPIs, and supporting the salon team.

Key Responsibilities

  • Manage the daily opening and closing of the salon
  • Welcome clients and deliver an outstanding customer experience at all times
  • Handle appointments, phone calls, WhatsApp inquiries, and online bookings
  • Upsell salon services and retail products to maximise revenue
  • Monitor the appointment schedule to optimise therapist and stylist productivity
  • Manage cash transactions, POS, petty cash, and daily sales reconciliation
  • Prepare and submit daily sales and operational reports
  • Track KPIs including Average Ticket Value (ATV), Units per Transaction (UPT), retail sales, and team productivity
  • Supervise the reception team and support daily salon operations
  • Coordinate with the salon manager to ensure smooth workflow and resolve client concerns professionally
  • Maintain accurate client records and ensure precise data entry
  • Ensure the reception area and entire salon are always clean, organised, and professional

Requirements

  • Minimum 5 years of experience in a beauty salon in Dubai
  • Previous experience in a senior receptionist or supervisory role
  • Strong knowledge of salon booking systems (Fresha experience is an advantage)
  • Excellent communication and customer service skills
  • Strong leadership, organisational, and problem solving abilities
  • Proficient in Microsoft Office and preparing daily operational reports
  • Fluent in English; Arabic is an advantage
  • Professional appearance with a positive, proactive attitude
  • Immediate availability preferred

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at International Global Talent