Salesforce Administrator

This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll actively use and extend AI-assisted tooling to speed up requirements documentation and solution design — treating it as a lever to clear more backlog, not a novelty. Strong candidates can point to concrete examples of using AI tools to move faster and produce more thorough, reliable work, not just experimenting with them.

2–4 years of hands-on Salesforce Administration experience in a production, multi-user org

Salesforce Administrator certification required

Strong declarative configuration skills: Flow, validation rules, permission sets, page layouts, record types, and reports/dashboards

Demonstrated ability to work a high-volume ticket queue: prioritization, resolution, and clear communication with non-technical requesters

Experience supporting Sales and/or Marketing Operations stakeholders in Salesforce (campaign infrastructure, routing, lead/contact management)

Ability to scope and estimate work and communicate realistic timelines to requesters

Experience with Salesforce CPQ from an end-user or configuration perspective

Familiarity with AI-assisted development or documentation tools

Experience building or using internal automation/AI tooling to speed up support workflows

Bachelor's degree or equivalent experience

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Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location. In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.