Sales Support Specialist - Emirati Nationals

Job Schedule

Position Summary

Key Responsibilities

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• Sales Order Creation – Create and update Sales Orders in ERP (SAP and related tools), customer code creation. validate material, pricing, and delivery terms,
• Purchase Order Creation – Raise accurate Purchase Orders and coordinate with suppliers for confirmations, PO acknowledgements.
• Inbound Delivery (IBD) – Prepare inbound delivery documents and coordinate with warehouse/factories/ logistics and internal stakeholders.
• Goods Receipt Note (GRN) – Perform GRN posting after physical receipt and verification of goods.
• Outbound Delivery (OBD) – Generate outbound delivery documents and coordinate dispatch with warehouse/factories/business unit location. Coordination of documents with customers for LC claims and uploading of documents in customer portals for payment purposes.
• Post Goods Issue (PGI) – Execute PGI in ERP and ensure documentation accuracy.
• Tax Invoice processing and record keep as per unique sale order no. – Issue legally compliant tax invoices with correct pricing and tax details.
• Proforma Invoice – Prepare Proforma Invoices for advance payments or export requirements.
• Down Payment Request (DPR) – Generate DPRs and coordinate with Finance for tracking and approvals.
• Bank Guarantees processing and record upkeep – Process BG amendment requests and maintain records.
• MDG – Vendor creation, extension, and modification requests with complete documentation.
• PDF Modifications – Edit and prepare corporate documents in PDF.
• Other Requests – Support miscellaneous documentation, coding of VIM (vendor invoice management) invoices as per Sale order nos. and instructions from stakeholders, Creation of POs/Requests in SAP Ariba, reporting and coordination.

Required Skills & Qualifications

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• Bachelor’s degree in business, Supply Chain, Engineering, or relevant field.
• 2–4 years of experience in sales support, order handling, or supply chain operations.
• Knowledge of ERP systems (SAP preferred).
• Strong communication and coordination skills.
• Proficiency in MS Office, SAP(Reiwa), ERP tools, accounting tools and PDF tools.
• Detail-oriented with problem‑solving skills

Key Competencies

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• Accuracy & Attention to Detail
• Customer Focus
• Time Management and flexibility to align with stakeholders in different time zones.
• Cross-functional Collaboration

• Process & Compliance Orientation

• Analytical Thinking
• Adaptability
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