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Sales Support Professional

Innomotics
Handforth, KSA
Full Time
Entry
Onsite
4 weeks ago
Process ImprovementERP SystemsPower BIPower AppsData ManagementCommunication
Free

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Role Purpose

  • The Operations & Business Improvement Coordinator plays a key role in supporting the effective operation and continued development of Weiss Spindle Services UK.
  • The role acts as a central coordination point between workshop operations, technical business development, customers, Innomotics UK support functions, and the global Weiss network.
  • The position is responsible for improving business processes, maintaining operational data and systems, coordinating workshop activities, and supporting continuous improvement initiatives.

Key Responsibilities

  • Act as a liaison between workshop operations, technical business development, customers, and internal support functions.
  • Coordinate communication across departments to ensure efficient workflow and alignment with business objectives.
  • Support the scheduling and coordination of workshop activities to optimise operational efficiency and delivery performance.
  • Develop and maintain structured customer, technical, and operational databases.
  • Support the ongoing development and optimisation of ERP systems to align with Weiss global processes and procedures.
  • Utilise tools such as Power Apps and Power BI to develop dashboards and KPI monitoring systems.
  • Identify opportunities for Continuous Improvement (CIP) across business processes and operations.
  • Lead and support initiatives that enhance efficiency, quality, transparency and organisational performance.
  • Challenge existing processes where appropriate and develop robust solutions to improve business outcomes.
  • Develop and maintain effective communication protocols with customers and internal stakeholders.
  • Maintain a structured yet flexible approach to stakeholder management across multiple departments and international teams.
  • Support external communication activities including website updates and social media engagement.

Key Skills & Experience

  • Strong organisational and coordination skills with the ability to manage multiple stakeholders.
  • Experience working across technical, operational or engineering environments.
  • Familiarity with ERP systems and digital tools used for operational management.
  • Experience using or developing Power Apps, Power BI or similar data visualisation tools.
  • Strong communication and documentation skills.
  • Ability to analyse processes and implement improvement initiatives.

Personal Attributes

  • Proactive and solutions oriented mindset.
  • Ability to challenge the status quo constructively.
  • High attention to detail and structured working approach.
  • Strong interpersonal skills and ability to work across teams and cultures.
  • Adaptable and willing to learn new skills in a dynamic environment.

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