{bc}
Apply
naukri

Sales Support Coordinator

JACKY'S BUSINESS SOLUTIONS L.L.C
Dubai, UAE
Full Time
Entry
Yesterday
Lead QualificationCRMZoho CRMSales CoordinationMarketing SupportReporting
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Lead QualificationCRMZoho CRM
Smart Apply

Full Job Posting

Role Overview

  • Jacky's Business Solutions is looking for a proactive, organized and quick learning individual to support B2B sales growth, lead and marketing coordination across multiple business units.
  • The role is suitable for a fresh graduate or an early career professional who wants to grow within B2B sales support, CRM coordination, marketing support, customer engagement and technology solutions.

Lead Coordination and First Level Qualification

  • Act as the first point of contact for B2B leads received through website inquiries, campaigns, events, referrals, partner channels and other sources.
  • Qualify leads by understanding the customer requirement, business need, product interest, urgency and next action required.
  • Route qualified leads to the relevant sales, product or solution team across B2B units.
  • Follow up with internal stakeholders to ensure leads are actioned on time.
  • Maintain clear records of customer communication, lead source, interest area, lead status, next step and ownership.

CRM Coordination and Data Discipline

  • Update and maintain lead, contact and opportunity details in Zoho CRM.
  • Monitor lead status, pending follow ups, inactive leads and pipeline movement.
  • Support CRM usage discipline through timely updates, reminders and basic data hygiene checks.
  • Prepare basic CRM reports on lead activity, follow up status, campaign response and pipeline movement.

Sales and Stakeholder Coordination

  • Coordinate with sales, product, service and solution leads to ensure smooth lead handover and follow through.
  • Track open leads and remind relevant stakeholders on pending actions.
  • Support communication between sales and marketing to improve lead quality and conversion.
  • Escalate delayed or unattended leads to the relevant manager where required.

Marketing and Digital Content Support

  • Support the marketing team in B2B campaign coordination, content planning and digital lead generation activities.
  • Assist in preparing basic content inputs for email campaigns, social media posts, product highlights, brochures, presentations and customer communication.
  • Coordinate with product and sales teams to collect solution details, case studies, customer pain points and campaign ideas.
  • Share feedback with marketing on campaign responses, lead quality and customer queries.

Product and Solution Understanding

  • Develop a working understanding of Jacky's B2B product and solution portfolio across relevant business units.
  • Learn key customer segments, industry use cases and solution positioning.
  • Understand which internal team should handle each type of lead or opportunity.
  • Continuously improve knowledge of technology products, business solutions, service offerings and customer requirements.

Basic Reporting and Continuous Improvement

  • Prepare simple weekly or monthly updates on lead activity, follow up status, CRM hygiene and campaign response.
  • Highlight missed opportunities, slow moving leads and pending internal actions.
  • Share practical observations to improve lead response time, and sales follow through.
  • Support management with basic tracking, coordination and reporting as required.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at JACKY'S BUSINESS SOLUTIONS L.L.C

Electronic Technician CUM IT Technician

Dubai, UAE

Yesterday

AV Technician cum IT Technician

Ajman, UAE

Yesterday

Sales Manager - IT Solutions (Solutions Sales Lead) Arabic Speaker

Dubai, UAE

1 months agoFull Time

AV Pre - sales Project Cost Estimator

Dubai, UAE

1 months ago

AV Technician cum IT Technician

Ajman, UAE

3 months agoParttime