Sales Services Inbound Advisor

A full-time role in-office at Sippy Downs

Take inbound calls from customers, helping them understand and choose the right cover

Follow scripts and call flows while learning how to guide real conversations confidently

Read and interpret policy information in real time, explaining cover and costs clearly

Work towards sales and performance targets while building strong sales habits

Work across multiple systems at once, including online quoting tools

Receive regular coaching and feedback, and use it to build confidence and capability over time

Comfortable working with clear structure and expectations, and you grow into them quickly

Enjoy working toward goals and seeing your progress over time

Get more confident using systems as you learn the role

Care about getting customer details right and take pride in accuracy

Stay steady when calls are challenging and learn how to reset for the next one

Take feedback on board and use it to keep improving

Aim to do the right thing by customers while building your confidence

Completed Youi's 6-month probation period

If you can see yourself growing into this, you’ll likely love it here.

Apply now and we'll circle back or for more information about Inbound Sales, reach out to Derrick Sparks or Keira Fennell .