naukri
Sales Operations Manager
Cle Dor Consulting Limited
, UAE
Full Time
Manager
3 days ago
Sales OperationsCRM AdministrationInventory ManagementProcess ImprovementData IntegrityPayment Plan Management
Free
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Sales OperationsCRM AdministrationInventory Management
About the Role
Manage daily sales operations, oversee CRM governance, ensure compliance, coordinate finance, and produce reports while leading a team in real estate.
Key Skills for This Role
Sales OperationsCRM AdministrationInventory ManagementProcess ImprovementData IntegrityPayment Plan Management
Responsibilities
- Oversee day to day sales desk across all active and pipeline projects, ensuring reservations and bookings are processed accurately and within SLA
- Maintain and control master inventory sheet (unit status) across all projects in real time
- Own end to end sales process map: enquiry to reservation to SPA to Oqood registration to handover
- Administer CRM (e.g., Salesforce) ensuring data integrity, user access, automation, and dashboard accuracy
- Standardize and maintain sales documentation templates: reservation forms, SPAs, addenda, payment schedules
- Identify process bottlenecks and drive automation/efficiency improvements across sales cycle
- Own collections tracker for all sold units, monitoring instalment due dates against payment plans
- Coordinate with Finance on overdue accounts, payment plan restructuring, and cancellation/re sale of defaulted units
Requirements
- Experience in sales operations, CRM administration, and process management
- Strong analytical and organizational skills
Full Job Posting
Role Overview
- The Sales Operations Manager owns the day to day running of the sales function for the company’s Dubai development portfolio.
- This role sits between sales strategy and execution: it ensures every unit in every project is correctly listed, priced, released, reserved, contracted, and collected on with full visibility for leadership at all times.
- The role is operational and process driven, not purely a quota carrying sales role; success is measured by the accuracy, speed, and control of the sales engine, not by individual deal closing alone.
Responsibilities
- Oversee the day to day sales desk across all active and pipeline projects, ensuring daily reservations, bookings, and unit blocks are processed accurately and within SLA.
- Maintain and control the master inventory sheet (unit status: available, held, reserved, sold, cancelled) across all projects in real time.
- Own the end to end sales process map: enquiry → reservation → SPA → Oqood registration → handover, ensuring each stage has clear owners and turnaround times.
- Administer the CRM (e.g. Salesforce, Property Shop Investment, or equivalent) data integrity, user access, automation of reservation to contract workflows, and dashboard accuracy.
- Standardise and maintain sales documentation templates: reservation forms, SPAs, addenda, payment schedules.
- Continuously identify process bottlenecks and drive automation/efficiency improvements across the sales cycle.
- Own the collections tracker for all sold units, monitoring instalment due dates against the agreed payment plans.
- Coordinate with Finance on overdue accounts, payment plan restructuring requests, and cancellation/re sale of defaulted units.
Additional Information
- Department: Sales Operations
- Reports to: Sr. Management
- Location: Dubai, UAE
- Employment Type: Full Time
- Company: Cl dor Consulting
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