Sales Operations Manager
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Key skills for this role
About the Role
Anghami seeks a Sales Operations Manager to serve as the operational backbone of OSN's Commercial function. The role involves pre-sales, after-sales, agency relationship management, and ad tech coordination.
Key Skills for This Role
Responsibilities
- Build and turn around client and agency proposals across OSN TV, Advanced CTV, and OSN+
- Support Commercial Director in structuring scenario based media plans, rate card application, and budget recommendations
- Own day to day relationships across media agency holding groups and direct clients
- Manage live campaigns post booking: reporting, optimisation requests, and renewal conversations
- Generate KPI and performance reports, analysing delivery data to identify trends and improvement opportunities
- Coordinate with ad tech operations to ensure proposals reflect real time inventory, specs, and pricing
- Manage invoicing, payment follow ups, and financial reporting with clients, agencies, and third parties
- Track revenue performance by holding group and support forecast accuracy
- Identify and qualify new agency and direct client opportunities
- Support agency roadshow scheduling, follow up, and pipeline tracking
Requirements
- 8+ years of experience in media/ad operations, account management, or sales operations within digital, broadcast, or streaming media in the UAE/MENA region
- Proven experience managing top tier publisher or platform accounts with direct exposure to agency and direct client relationships
- Strong working knowledge of campaign management, digital ad operations, and ad serving platforms (e.g. Google Ad Manager or equivalent)
- Demonstrated ability to manage invoicing, financial reporting, and budget control processes
- Experience producing KPI and performance reporting for internal and client facing audiences
- Strong cross functional collaboration skills
- Fluency in English and Arabic; French is an advantage
Full Job Posting
Role Overview
- The Sales Operations Manager is the operational backbone of OSN's Commercial function, working across OSN TV, OSN+ streaming, and OSN Advanced CTV.
- This role sits at the intersection of pre sales, after sales, finance, agency relationship management, and ad tech coordination — owning the processes that turn a client conversation into a booked, delivered, and renewed campaign.
Key Responsibilities
- Build and turn around client and agency proposals across OSN TV, Advanced CTV, and OSN+, working directly with ad tech on specs, pricing, and inventory availability.
- Support the Commercial Director in structuring scenario based media plans, rate card application, and budget recommendations.
- Own day to day relationships across media agency holding groups (Big 6 + Indp agency) and direct clients.
- Act as the primary operational point of contact between agencies and OSN once a deal is in motion.
- Manage live campaigns post booking: reporting, optimisation requests, and renewal conversations.
- Generate KPI and performance reports, analysing delivery data to identify trends and improvement opportunities.
- Act as the connective layer linking OSN TV, Advanced CTV, and OSN+ into single, unified client proposals.
- Coordinate with ad tech operations to ensure proposals reflect real time inventory, specs, and pricing.
- Manage invoicing, payment follow ups, and financial reporting with clients, agencies, and third parties.
- Track revenue performance by holding group and support forecast accuracy in coordination with the finance/operations team.
- Identify and qualify new agency and direct client opportunities.
- Support agency roadshow scheduling, follow up, and pipeline tracking.
Candidate Requirements
- 8+ years of experience in media/ad operations, account management, or sales operations within digital, broadcast, or streaming media in the UAE/MENA region.
- Proven experience managing top tier publisher or platform accounts, with direct exposure to agency and direct client relationships.
- Strong working knowledge of campaign management, digital ad operations, and ad serving platforms (e.g. Google Ad Manager or equivalent).
- Demonstrated ability to manage invoicing, financial reporting, and budget control processes.
- Experience producing KPI and performance reporting for internal and client facing audiences.
- Strong cross functional collaboration skills, with experience coordinating between sales, ad tech, and finance teams.
- Fluency in English and Arabic; French is an advantage.
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