Sales Operations Engineer

R.A Jones, headquartered in Covington, KY with another location in Davenport, Iowa, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries. R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging. R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.

The New Equipment and Modernizations Sales Operations Engineer (SOE) receives requests for proposals from Account Managers or other Sales channels then determines the appropiate R.A Jones machine solution, develops the Cost/Pricing Worksheet and prepares the proposal. When we receive an order, the SOE prepares the Order Card and conducts the Order Card meeting at which time the order is handed off to the Project Manager.

In this role you are responsible for:

Provide technical expertise and support to the Area Sales Managers and customers for R.A Jones new equipment

Configure the machine to be quoted based on the RFQ Checklist submitted

Assist Area Sales Managers with machine capabilities and ballpark pricing for project screening

Meet with Engineering to determine concepts and cost estimates for custom machine content

Preliminary review of customer’s specifications to determine the appropriate stakeholders

Prepare and submit Firm Proposal Approval forms as needed for firm proposals

Keep the CRM system current for all assigned Opportunities

Responsible for updating and keeping current all Cost Worksheet templates and all proposal templates for their assigned machine lines

Prepare Order Card when a PO is received for a machine they proposed. Conduct the Order Card Meeting and hand off to Project Management

Bachelor’s Degree or equivalent combined experience with an emphasis on technical selling

Blueprint reading skills required.

Strong customer service, leadership, and sales support skills.

Strong communication and interpersonal skills. Must be able to demonstrate active listening, organized presentation, and effective writing skills. Persuasive in interactions with others.

Must have a strong working knowledge of computers applications including Microsoft Office Products (Microsoft Word, Excel, Outlook, MS Project, and PowerPoint) and the ability to effectively utilize CRM tools such as Microsoft Dynamics

Ability to travel to customer locations as needed in support of sales.

Ability to present and communicate new equipment and modernizations offerings with technical confidence

Demonstrated ability to successfully exceed aggressive sales development targets and strategies

Coesia North America offers a competitive benefit package which includes, among other things:

401K offering 6% company match with no vesting period.

Flexible remote work offering.

8-weeks paid parental leave.

Multiple health benefit & insurance options.

PTO, sick time, and 12 observed calendar holidays.

Company paid short-term disability (80% wager placement) & long-term disability.

HSA company contribution for individual & employer family coverage.

Coesia is an equal opportunity employer and embraces diversity and inclusion.