Sales Operations Associate
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Key skills for this role
About the Role
Essity is seeking a Sales Operations Associate to support day-to-day sales administration, process execution, and content support for account managers. The role involves managing customer data, orders, and documentation, as well as providing reporting and data insights.
Key Skills for This Role
Responsibilities
- Manage daily sales administration including ensuring lines pull through Brandbank correctly for all dot com formats
- Own weekly reporting: EPOS trackers, customer scorecards, stock and availability
- Own the administration of the agreed customer promotional plan, internal & external
- Respond to internal & external queries
- Complete CBU scorecards ahead of monthly meetings and provide recommendations
- Support KAMs with Aged Debt management
- Maintain data quality in systems by entering data carefully and flagging inconsistencies
Requirements
- Time management and accuracy
- Confidence with using ERP/CRM and MS Office effectively
- Service orientation
- Collaboration skills
- Clear written and verbal communication
- Growth mindset
Full Job Posting
About The Role
- We are looking to appoint a Sales Operations Associate to offer day to day sales administration, process execution and content support for account managers.
- You will support the day to day running of the sales channel, ensuring customer data, orders, and documentation are accurate and up to date.
What You Will Do
- Manage daily sales administration; including ensuring lines pull through Brandbank correctly for all dot com formats.
- Own weekly reporting; EPOS trackers, customer scorecards, stock and availability.
- Own the administration of the agreed customer promotional plan, internal & external.
- Respond to internal & external queries, by answering questions from customers and colleagues escalating non standard topics when required.
- Complete CBU scorecards ahead of monthly meetings and provide recommendations on latest insight/data.
- Support KAM's with Aged Debt management as part of excellent account execution.
- Maintain data quality in systems, by entering data carefully, check for inconsistencies and flag potential master data issues to Business Support or IT.
Who You Are
- Time management and accuracy: Ability to execute multiple routine tasks with precision and within agreed timelines.
- System skills: Confidence with using ERP/CRM and MS Office effectively for data entry and information retrieval.
- Service orientation: Ability to manage internal and external queries in a professional, service oriented manner.
- Collaboration: Conduct close collaboration with Business Support, KAMs and Customer Service to resolve issues efficiently.
- Communication skills: Clear written and verbal communication; ability to follow and explain standard procedures.
- Growth mindset: Demonstrates a proactive, opportunity seeking attitude, learn from setbacks, and collaborate locally to unlock new commercial value.
What We Can Offer You
- Our purpose, Breaking Barriers to Well Being, provides meaning to everything we do.
- At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Workplace
- Hybrid
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