Sales Manager - Leisure
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Key skills for this role
About the Role
St. Regis is seeking a Sales Manager for Leisure in Doha to proactively solicit and handle sales opportunities, build customer relationships, and achieve sales goals. Requires a degree in Business Administration or related field with relevant experience, and 5-star luxury resort experience.
Key Skills for This Role
Responsibilities
- Proactively solicit and handle sales opportunities.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Develop relationships within community to strengthen and expand customer base.
- Manage and develop relationships with key internal and external stakeholders.
- Provide accurate, complete and effective turnover to Event Management.
- Participate in sales calls with members of sales team to acquire new business and/or close on business.
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identify new business to achieve personal and location revenue goals.
- Understand the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.
- Close the best opportunities for the location based on market conditions and location needs.
- Gain understanding of the location’s primary target customer and service expectations; serve the customer by understanding their business.
- Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence.
Requirements
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales and marketing; OR 4 year bachelor's degree with 1 year experience
- 5 Star Luxury Resort Experience
Full Job Posting
Job Summary
- The position is accountable for proactively soliciting and handling sales opportunities.
- Ensures business is turned over properly and in a timely fashion for proper service delivery.
- Assists in leading all day to day activities related to sales with a focus on building long term, value based customer relationships.
- Achieves personal sales goals.
Candidate Profile
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or related professional area.
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing or related professional area.
- 5 Star Luxury Resort Experience.
Core Work Activities
- Building Successful Relationships that Generate Sales Opportunities: Works collaboratively with off property sales channels; builds and strengthens relationships with existing and new customers; develops relationships within community; manages and develops relationships with key internal and externa
- Managing Sales Activities: Participates in sales calls; executes and supports operational aspects of business booked.
- Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue: Identifies new business; understands overall market; closes best opportunities; gains understanding of location’s primary target customer.
- Providing Exceptional Customer Service: Supports service and relationship strategy; services customers; executes customer service standards; provides excellent customer service; sets positive example for guest relations; interacts with guests to obtain feedback.
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