Sales Manager - Food & Beverage - Tobacco

Overview

Key Responsibilities

• Propose short, medium, and long-term marketing plans and strategies for the company.
• Develop marketing plans and programs to grow the company’s sales and increase market share.
• Design specific marketing strategies aimed at customer retention.
• Follow procedures that enhance customer service and ensure ongoing follow-up.
• Provide recommendations and suggest new methods to meet customer needs.
• Monitor marketing metrics and trends and analyze customer activities.
• Select and review customer relationship management systems that align with the company’s needs.
• Conduct various marketing research activities to track trends, understand customer requirements, and analyze competitors.
• Carry out regular field visits, follow up on sales results, and meet with potential clients.
• Lead and guide the sales team, including setting targets, providing training, and motivating employees to meet objectives.
• Conduct in-depth market research to monitor consumer trends and identify customer needs.
• Negotiate with key clients, such as retailers and distributors, to secure profitable deals and achieve sales goals.
• Build and maintain strong, long-term relationships with existing and prospective clients.
• Prepare monthly and quarterly sales reports for senior management, including analysis of results and future forecasts.
• Ensure all sales activities comply with local and international laws and regulations related to the marketing and sale of tobacco products.
• Explore new markets or potential consumer segments for tobacco products.
• Identify expansion opportunities in new markets.
• Ensure on-time delivery of products and availability across different markets.
• Improve distribution channel management to broaden customer reach.
• Monitor competitor movements and analyze their strategies to identify opportunities and challenges in the market.
• Periodically review and analyze sales performance using reports and data analysis to identify areas for improvement.
• Design and implement incentive programs for the sales team to boost motivation and performance.
• Ensure the sales team fully understands new products and how to market them effectively.
• Gather and analyze customer feedback regarding products and services and work to continuously improve the customer experience.
• Follow up on customer complaints and work quickly to resolve them to ensure full satisfaction.
• Participate in negotiations for signing business contracts with clients and distributors.
• Study competitors’ offers and present innovative and competitive solutions to increase market share.
• Stay up to date with the industry developments, including new technologies and product innovations.
• Maintain strong relationships with key business partners (such as agents and distributors) and ensure continued successful collaboration.
• Evaluate partner performance and work to improve mutual cooperation.
• Develop possibility plans to handle unexpected challenges that may affect product sales, such as price fluctuations or logistical issues.
• Perform any other tasks assigned within the scope of the role.

Qualifications And Requirements

• Bachelor’s degree in business administration, Marketing, or a related field; Master’s degree is an advantage.
• Minimum of 15 years of experience in the sales field.
• At least 5 years in a supervisory or managerial position.
• Proficiency in using CRM systems, sales analytics tools and Microsoft Office; experience with SAP or similar ERP systems is an advantage.
• Fluent in English additional languages are a plus.

Skills

• Strong leadership, team management, and interpersonal skills
• Excellent communication abilities.
• Strategic thinking with strong planning, organizational, and analytical skills.
• Proven ability to supervise and follow up on tasks effectively.
• In-depth knowledge of sales and marketing principles and best practices.
• Ability to analyze market trends, customer needs, and competitor activities.
• Skilled in negotiation, problem-solving, and decision-making.
• Proficiency in CRM systems, sales analytics tools,
• Ability to build and maintain positive relationships with clients and team members.
• Experience in managing people and fostering a collaborative work environment.
• If you're a results-driven leader with deep experience in sales and a passion for strategic growth, we’d love to hear from you !!