linkedin
Sales Executive
OMEGA SA
Jeddah, KSA
Full Time
Entry
Onsite
1 months ago
Luxury Selling TechniquesClientelingCRM ManagementProduct KnowledgeCommunicationRelationship Building
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Luxury Selling TechniquesClientelingCRM Management
About the Role
OMEGA seeks a Sales Executive to deliver exceptional luxury shopping experiences in Jeddah. The role involves achieving sales targets, developing long-term client relationships, and maintaining brand standards through world-class service and product expertise.
Key Skills for This Role
Luxury Selling TechniquesClientelingCRM ManagementProduct KnowledgeCommunicationRelationship Building
Responsibilities
- Achieve individual sales targets and contribute to boutique sales objectives
- Deliver exceptional luxury customer service throughout the client journey
- Utilize storytelling techniques to communicate OMEGA’s heritage, innovations, collections, and product craftsmanship
- Develop and maintain long term relationships with existing and prospective clients
- Build and manage an active client portfolio
- Conduct timely follow ups on inquiries, quotations, reservations, and after sales requests
- Maintain accurate and complete client records within CRM systems
- Ensure proper handling, presentation, and security of all merchandise
- Support stock replenishment, transfers, and inventory activities
- Handle sales transactions accurately using boutique systems and procedures
Requirements
- High School Diploma or Bachelor's Degree preferred
- Minimum 2 years of experience in luxury retail, premium retail, watches, jewelry, fashion, or hospitality
- Strong communication and interpersonal skills
- Passion for luxury retail and customer experience
- Ability to build and maintain long term client relationships
- Fluent in English; Arabic preferred
Full Job Posting
Job Purpose
- To deliver an exceptional luxury shopping experience that reflects OMEGA’s heritage, precision, innovation, and craftsmanship. The Sales Associate is responsible for achieving individual and boutique sales targets, developing long term client relationships, and maintaining OMEGA’s image through worl
Key Responsibilities
- Achieve individual sales targets and contribute to boutique sales objectives.
- Deliver exceptional luxury customer service throughout the client journey.
- Utilize storytelling techniques to communicate OMEGA’s heritage, innovations, collections, and product craftsmanship.
- Identify sales opportunities and maximize conversion through effective selling techniques.
- Promote product categories, collections, and strategic business priorities.
- Support achievement of boutique KPIs including Conversion Rate, ATV, and UPT.
- Develop and maintain long term relationships with existing and prospective clients.
- Build and manage an active client portfolio.
- Conduct timely follow ups on inquiries, quotations, reservations, and after sales requests.
- Maintain accurate and complete client records within CRM systems.
- Participate in clienteling activities, customer events, and loyalty initiatives.
- Generate repeat business through proactive relationship management.
Qualifications & Experience
- High School Diploma or Bachelor's Degree preferred.
- Minimum 2 years of experience in luxury retail, premium retail, watches, jewelry, fashion, or hospitality.
- Strong communication and interpersonal skills.
- Passion for luxury retail and customer experience.
- Ability to build and maintain long term client relationships.
- Fluent in English; Arabic preferred.
Competencies
- Customer Excellence: Client Focus, Luxury Hospitality, Relationship Building, Service Orientation
- Commercial Competencies: Luxury Selling Techniques, Clienteling, CRM Management, Business Awareness, Product Presentation
- Behavioral Competencies: Professionalism, Communication Skills, Teamwork, Attention to Detail, Accountability
Key Performance Indicators (KPIs)
- Sales Performance: Individual Sales Achievement (%), Sales Contribution to Boutique Target, Conversion Rate, Average Transaction Value (ATV), Units Per Transaction (UPT)
- Client Development: New Client Acquisition, CRM Data Accuracy, Client Data Capture Rate, Client Follow Up Completion Rate, Repeat Client Rate
- Customer Experience: Customer Satisfaction Score, Mystery Shopper Results, Service Quality Compliance, Client Feedback Quality
- Operational Excellence: Inventory Accuracy Support, Boutique Standards Compliance, Attendance & Punctuality, Transaction Accuracy
Working Relationships
- Internal: Boutique Manager, Assistant Boutique Manager, Boutique Team, Brand Manager, Operations Team
- External: Clients, VIP Customers, Mall Management (when required), Event Partners
Key Challenges
- Achieving ambitious sales targets in a competitive luxury retail environment.
- Building long term relationships with high value clients.
- Maintaining luxury service standards during peak business periods.
- Balancing sales performance with exceptional customer experience.
- Keeping client portfolios active and engaged.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at OMEGA SA
Boutique Manager
Jeddah, KSA
ManagerFull Time
OMEGA seeks a Boutique Manager to lead its Jeddah boutique, driving sales performance, luxury customer experience, and brand representation. The role requires managing a high-performing team, developing VIP client relati
1 months agoView →
Assistant Store Manager
Jeddah, KSA
ManagerFull Time
OMEGA is seeking an Assistant Boutique Manager to support the Boutique Manager in achieving sales targets, driving client experience, and overseeing daily operations in Jeddah. The role requires 3-5 years of luxury retai
1 months agoView →