Sales Executive - Dubai
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Key skills for this role
About the Role
Wellfit is hiring a Sales Executive in Dubai to drive new member growth and retention in the fitness/wellness industry. The role involves managing the full sales cycle, lead pipeline, and customer relationships.
Key Skills for This Role
Responsibilities
- Understand and work toward volume and financial targets
- Manage the lead pipeline: calling, cleaning, qualifying, and advancing leads
- Monitor daily lead volume, quality, and source performance
- Maintain a healthy sales funnel to ensure enough leads for conversions
- Act as key account manager for an assigned customer base
- Manage inbound/outbound calling: follow ups, consumption issues, satisfaction checks, expiring members, and complaints
- Schedule member consultations and recommendations with coaches
- Prepare and present reports to the Sales Manager
- Maintain customer profiles and update acquisition/retention forecasts
- Track progress against targets and recommend adjustments
- Provide daily updates on sales performance
Requirements
- 5+ years working in Sales and Customer Experience roles
- At least 2 years in Fitness/Wellness industry
Full Job Posting
Purpose of the Role
- Drive new member growth and retention by managing the full sales cycle, engaging leads effectively, and converting them into active members.
Responsibilities
- Understand and work toward volume and financial targets.
- Manage the lead pipeline: calling, cleaning, qualifying, and advancing leads.
- Monitor daily lead volume, quality, and source performance.
- Maintain a healthy sales funnel to ensure enough leads for conversions.
- Act as key account manager for an assigned customer base.
- Manage inbound/outbound calling: follow ups, consumption issues, satisfaction checks, expiring members, and complaints.
- Schedule member consultations and recommendations with coaches.
- Prepare and present reports to the Sales Manager.
- Maintain customer profiles and update acquisition/retention forecasts.
- Track progress against targets and recommend adjustments.
- Provide daily updates on sales performance.
Qualifications
- 5+ years working in Sales and Customer Experience roles – at least 2 years in Fitness/Wellness industry.
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