Sales Executive
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Key skills for this role
About the Role
RIU Hotels & Resorts seeks a Sales Executive to drive revenue and coordinate reservations, events, and group bookings in Dubai. The role requires proven sales or event coordination experience in hospitality, strong organizational skills, and English proficiency.
Key Skills for This Role
Responsibilities
- Manage and process all telephone and written reservations promptly and accurately
- Coordinate and oversee group bookings, MICE, and guest preferences
- Maintain and analyze statistical reports for booking trends and market performance
- Upsell accommodations and services to maximize revenue
- Collaborate with departments to ensure pre blocking of rooms and special requirements
- Address guest requests to ensure high standard of service
Requirements
- Proven experience in sales, reservations, or event coordination, preferably in hospitality
- Strong organizational and analytical skills
- Excellent communication skills; English required
- Familiarity with hotel booking systems and operational procedures
Full Job Posting
About the Role
- As a Sales Executive, you will drive revenue and coordinate reservations, events, and group bookings.
What You’ll Do
- Adhere to hotel policies, procedures, and emergency protocols.
- Manage and process all telephone and written reservations promptly and accurately.
- Coordinate and oversee group bookings, MICE, and guest preferences.
- Maintain and analyze statistical reports for booking trends, market performance, and account production.
- Upsell accommodations and services to maximize revenue and guest satisfaction.
- Collaborate with various departments to ensure pre blocking of rooms, special requirements, and group arrangements.
- Maintain systematic and organized files for reservation records and correspondence.
- Address guest requests, ensuring a high standard of service and communication.
What We’re Looking For
- Proven experience in sales, reservations, or event coordination, preferably in hospitality.
- Strong organizational and analytical skills, with an eye for detail.
- A proactive and solutions oriented approach to guest and business needs.
- Excellent communication skills; English is required. Additional languages are a plus.
- Familiarity with hotel booking systems and operational procedures is highly desirable.
Why RIU Hotels & Resorts?
- Work in one of the most exciting and dynamic hospitality destinations: Dubai.
- Be part of a diverse global team operating in over 20 countries.
- Benefit from continuous learning and opportunities for career advancement.
- Enjoy a positive and inclusive workplace that values your contributions.
About RIU Hotels & Resorts
- Global leader in hospitality with over 70 years of experience.
- More than 100 hotels across 20+ countries.
- Committed to diversity and equal opportunity.
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