Sales Executive
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Key skills for this role
About the Role
Casa Pons is seeking a Retail Sales Associate for its luxury store in Abu Dhabi. The role involves engaging customers, achieving sales targets, and maintaining store standards. Requires 1-2 years of retail sales experience in the UAE, fluency in English, and a customer-first mindset.
Key Skills for This Role
Responsibilities
- Achieving individual and store sales targets
- Greet and welcome customers as they enter the store
- Handling points of sale (POS) transactions with accuracy
- Upselling, cross selling, and creating product bundles or add ons
- Keeping the store clean, organized, and aligned with brand standards
- Building relationships with clients and following up on potential leads
- Handling customer queries, returns, exchanges, and after sales service professionally
- Understanding customer needs, explaining product features, and recommending items
- Assisting with stock management: receiving shipments, inventory counts, and restocking
- Maintaining visual merchandising standards — arranging displays, ensuring stock is well presented
Requirements
- Minimum high school diploma or equivalent
- Basic proficiency with computers / POS systems
- A customer first mindset — patient, empathetic, proactive
- Able to work flexible hours, including weekends and evenings
- Fluent in English; additional languages (e.g., Arabic) are a plus
- Strong interpersonal and communication skills
- 1–2 years of retail sales experience in the UAE (experience with chocolates, nuts, perfumes, or spices preferred)
Full Job Posting
Role Purpose
- As a Retail Sales Associate at CASA PONS, you will be the face of our brand in store. You will welcome and engage customers, understand their needs, present product options, and deliver an outstanding shopping experience. You’ll also support store operations, including stock management, merchandisin
Key Responsibilities
- Achieving individual and store sales targets.
- Greet and welcome customers as they enter the store.
- Handling points of sale (POS) transactions with accuracy.
- Upselling, cross selling, and creating product bundles or add ons.
- Keeping the store clean, organized, and aligned with brand standards.
- Building relationships with clients and following up on potential leads.
- Handling customer queries, returns, exchanges, and after sales service professionally.
- Understanding customer needs, explaining product features, and recommending items.
- Assisting with stock management: receiving shipments, inventory counts, and restocking.
- Maintaining visual merchandising standards — arranging displays, ensuring stock is well presented.
Qualifications
- Minimum high school diploma or equivalent.
- Basic proficiency with computers / POS systems.
- A customer first mindset — patient, empathetic, proactive.
- Able to work flexible hours, including weekends and evenings.
- Fluent in English; additional languages (e.g., Arabic) are a plus.
- Strong interpersonal and communication skills — ability to engage with customers from diverse backgrounds.
- 1–2 years of retail sales experience in the UAE (experience with chocolates, nuts, perfumes, or spices preferred).
What We Offer
- Training and development to grow within our brand.
- A friendly, collaborative work environment in a premium location.
- Competitive salary + commission/bonus based on sales performance.
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