Sales Executive
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Key skills for this role
Role Overview
The Sales Executive supports showroom sales and customer experience under the direction and mentorship of the Showroom Manager.
The role focuses on meeting sales targets, developing product expertise, answering customer questions, and keeping the sales floor welcoming.
Key Skills for This Role
Full Job Posting
Role overview
The Sales Executive supports showroom sales and customer experience under the direction and mentorship of the Showroom Manager.
The role focuses on meeting sales targets, developing product expertise, answering customer questions, and keeping the sales floor welcoming.
Responsibilities
- Maximize sales growth and profitability through creative selling, teamwork, and customer service.
- Engage customers, assist with product selections, and process customer orders and returns.
- Follow up on customer orders, collect pending payments, and expedite pending deliveries.
- Maintain product knowledge and awareness of company communications, advertising, and marketing initiatives.
- Maintain sales floor coverage, showroom counters, displays, shelves, furniture, cushions, and overall presentation.
- Change displays for new product launches and festive or seasonal themes.
- Identify damaged furniture or accessories that require maintenance.
- Record customer sales notes and communicate customer feedback to store management.
- Participate in store meetings and training sessions and support technology and system upgrades.
- Follow schedules, company policies, confidentiality rules, and showroom conduct requirements.
Experience and requirements
- Sales Executive experience of 3 years is required.
- Furniture experience of 2 years is required.
- Customer service or retail experience is listed among the desired skills.
- The role calls for sales ability, product knowledge, computer knowledge, numeracy, teamwork, and resilience.
Skills
- Sales process knowledge, upselling, customer service, and retail selling.
- Product expertise and awareness of decoration and color trends.
- Visual merchandising and showroom presentation.
- Positive, confident, determined, self-motivated, and resilient approach.
- Ability to work independently and as part of a team.
Work location
- Work is performed in person at the showroom in Qatar.
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