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Key skills for this role
Work closely with the sales team to gather customer requirements
Own the technical side of the sales process
Identify technology trends in industry verticals
Use visualization tools to illustrate AI Agent design, integration points, dataflow, and more
Review and write API specifications for internal and external stakeholders
Design and refine conversational AI agents by crafting, testing, and iterating on prompts to optimize performance, tone, and resolution quality
Lead hands-on trials with prospects, using their call center data to demonstrate the value of Replicant’s platform
Analyze conversational data to uncover trends, insights, and areas for automation or improvement
Translate findings into clear narratives that resonate with business and technical stakeholders
Collaborate cross-functionally with sales, product, and engineering teams to ensure trial success and stakeholder alignment
Attend customer meetings and provide technical support to the Account Executives
2+ years in a Solutions Engineering or similar customer-facing technical role
Curiosity about AI and some experience with prompt engineering (formal or self-taught)
Familiarity with APIs and authentication methods (e.g., REST, OAuth 2.0)
Clear written and verbal communication, with an ability to tailor your message
A collaborative, get-things-done mindset
A degree in Computer Science, Information Systems, or equivalent experience—what matters most is your ability to learn and deliver
Bonus: Experience with tools like Postman, Grok, Salesforce and Zendesk
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🌴 In-person connection that counts : company-wide offsites and smaller team gatherings designed to make remote work feel personal
🖥️ Tech & learning stipend : Conferences, books, courses — interested? We’ll fund them
📍 Remote by design : We’re distributed — no guilt about life events, we trust you to manage your calendar
🏋️ Health & wellness : Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
💸 Compensation that matches your impact : competitive salaries in the company you’re helping to build
📈 Equity with upside : We believe in shared ownership—You’ll own a real piece of a fast-growing AI company
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.
Replicant is a private conversational AI company automating customer-service calls for enterprise contact centers.
Visit company websiteJobs and hiring trendsFull-time
Entry · 2+ years experience
Remote
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