Sales Development Representative (SDR)
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Key skills for this role
Role Overview
Servme is hiring an experienced Sales Development Representative to drive top-of-funnel growth.
The role identifies, engages, and qualifies prospective customers while creating opportunities for the Sales team.
The target accounts include restaurants, F&B groups, and hospitality brands.
Key Skills for This Role
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About Servme
Servme is a guest experience and CRM platform for restaurants, cafes, hotels, and hospitality brands.
The platform includes table and seat management, waitlists, guest profiling, online bookings, marketing, analytics, and integrations with operational systems.
Role Overview
Servme is hiring an experienced Sales Development Representative to drive top-of-funnel growth.
The role identifies, engages, and qualifies prospective customers while creating opportunities for the Sales team.
The target accounts include restaurants, F&B groups, and hospitality brands.
Responsibilities
- Own outbound prospecting across assigned territories and target accounts.
- Research and engage prospects through calls, email, social selling, networking, and strategic outreach.
- Generate and qualify opportunities, respond to inbound leads, and identify decision-makers.
- Book qualified meetings and demos and educate prospects on Servme’s platform and use cases.
- Visit prospective and existing clients across Lebanon in person.
- Nurture leads, maintain CRM records, meet KPIs, collaborate cross-functionally, and improve outreach processes.
Requirements
- 2–4 years of experience in sales development, lead generation, or B2B sales.
- Proven ability to generate qualified opportunities through inbound and outbound channels.
- Strong communication, relationship-building, organization, and attention to detail.
- Comfort with cold outreach and objection handling in a target-driven SaaS environment.
- Experience with CRM and sales tools, such as HubSpot or Salesforce.
- Willingness to travel locally for regular in-person client visits.
- English and Arabic fluency are required; French is a strong advantage.
What Servme Offers
- The company describes remote, in-office, and hybrid work setups.
- The package includes competitive compensation, bonuses, potential shares, training, an annual learning stipend, autonomy, mentoring, and challenging goals.
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