Sales Development Representative

Autotask as PCI’s client and service system of record after a prospect becomes a client.

DocuSign for issuing approved statements of work and related sales documents.

PCI proprietary AI tools for list generation and supported drafting of marketing and sales communications.

Dun & Bradstreet Hoovers and LinkedIn for account research, contact identification, and prospecting.

HubSpot for CRM, prospect activity, pipeline management, and deal flow.

A bachelor’s degree in any relevant field is preferred, but equivalent education and experience are welcome.

Clear communication, active listening, curiosity, empathy, organization, and follow-through.

Comfort meeting new people, asking questions, and learning from feedback.

The resilience to continue after a “no” without losing professionalism or perspective.

An interest in business, technology, relationships, and continuous learning.

Availability to work primarily from our Buffalo office when not visiting prospects or attending events, and to travel as the role requires.

PCI helps organizations create greater certainty through modern technology, cybersecurity, cloud, Microsoft solutions, AI governance, and managed IT services. We work across teams to understand business needs, communicate clearly, and build long-term client relationships.

FLSA Category – Non-Exempt, full-time