Sales Development Representative, Arabic Speaking
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Key skills for this role
About the Role
Dynatrace is seeking an Arabic-speaking Sales Development Representative to identify and qualify sales opportunities for APM software. You will partner with field sales and marketing to generate demand, qualify leads, and conduct outbound prospecting.
Key Skills for This Role
Responsibilities
- Qualify leads and prospects based on defined criteria
- Profile assigned accounts and drive outbound prospecting to generate new business
- Call into senior IT management at Fortune 1000 as part of lead development
- Conduct research on accounts using Google, LinkedIn, Jigsaw and other tools
- Develop understanding of account’s business issues and relevant information
- Execute database and telemarketing programs to increase event attendance and product awareness
- Educate prospects about Dynatrace enterprise solutions
- Use CRM Salesforce.com to track activities
- Attend weekly territory forecast meetings and update team on progress
- Work to meet defined metrics goals
- Provide input to marketing including feedback on quality of leads from marketing programs
Requirements
- College diploma/university degree required
- Equivalent Military experience considered
- Understanding of IT operations management solutions a plus
- Experience using a CRM preferred, specifically Salesforce
- High level of commitment to exceptional customer service and relationship building
- Strong written and verbal communication skills
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a team environment
- Self motivated with ability to work in fast paced environment
- Arabic speaking required
Full Job Posting
Your role at Dynatrace
- The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization.
- Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.
Responsibilities
- Qualify leads and prospects based on defined criteria.
- Profile assigned accounts and drive outbound prospecting to generate new business.
- Must call into senior IT management at Fortune 1000 as part of lead development and qualification.
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
- Develop an understanding of the account’s business issues and other relevant information.
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions.
- Educate prospects about Dynatrace enterprise solutions.
- Use CRM Salesforce.com to track activities.
- Attend weekly territory forecast meetings and update team on progress of identified activities.
- Work to meet defined metrics goals.
- Provide input to marketing including feedback on quality of leads from marketing programs.
What will help you succeed
- College diploma/university degree required.
- Equivalent Military experience will be considered.
- Preferred Qualifications: Understanding of IT operations management solutions a plus.
- Experience using a CRM preferred, specifically Salesforce.
- High level of commitment to exceptional customer service and relationship build.
- Strong written and verbal communication skills.
- Strong problem solving, organizational and interpersonal skills.
- Ability to work both individually and in a team environment.
- Self motivated with the ability to work in a fast paced and constantly changing environment.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Benefits and work life perks
- We offer best in class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance.
- Mental health support via Employee Assistance Program powered by Telus Health.
- Wellness Days: Four company designated extra paid days off.
- Flexibility: Hybrid working model and flexible working hours.
- Employee Stock Purchase Plan: Purchase company stock at a discounted price.
- Learn & develop: Company wide learning perks, designated team's learning days.
- Volunteering day: A day of paid volunteer time.
- Regular team events: Global Culture Parties, Family & Friends at Work Day, etc.
- International vibe: Most offices and teams are multicultural; English is shared language.
About Dynatrace
- Dynatrace (NYSE: DT) is the leading AI powered observability and security platform.
- We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
- Our AI driven insights cut through the noise, allowing customers to focus on what truly matters.
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