Sales Development Flex Manager

Step into team assignments (typically 1–6 months) covering absences or unexpected gaps on the management team

Maintain all internal customer and business partner relationships aligned to the team you are covering

Serve as proxy for QBRs, performance management conversations, team meetings, and cross-functional syncs

Deliver a detailed transition document and handoff recap to the returning manager at the conclusion of each assignment

Contribute to special projects and strategic initiatives that advance the broader Sales Development and GTM organization

Over-communicate updates, observations, and needs to senior leadership to ensure team continuity

Recruit, interview, and onboard new SDR team members to support organizational growth

Help onboard and train new hires for speed-to-ramp and long-term success

Partner hand-in-hand with senior leadership to build the best SDR organization in the country

Direct experience as an SDR/BDR with applicable team lead or management experience

Direct experience in a closing AE role for 12+ months

Strong preference for 1+ years of sales management experience

Outbound-specific cold-calling experience—not just inbound lead handling

Track record of success in both an AE and leadership role; history of managing, or being a part of, a high-performing sales team

Strong understanding of outbound pipeline generation processes and methodology

Proficiency with Salesforce.com is required

Experience with outbound cadencing tools (such as Nooks, Salesloft, Gong, etc) and associated sales enablement tech stack solutions strongly preferred

Adept at adopting and rolling out new sales enablement technologies

The Sales Development Flex Manager is a rare opportunity to gain exposure across an entire sales organization, work alongside top leaders, and make a measurable impact on pipeline production at ServiceTitan. If you’re a motivated, flexible leader ready to grow through breadth of experience—we’d love to meet you.

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

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