Sales Coordinator/ Receptionist

Job Overview

Sales Coordination Responsibilities

• Provide day-to-day sales coordination and administrative support to the Sales team.
• Coordinate customer orders, quotations, product availability, deliveries, samples, and documentation.
• Make cold calls, generate leads, maintain customer databases, and follow up with prospects.
• Schedule sales meetings and appointments with potential customers.
• Prepare quotations, sales orders, invoices, price lists, reports, and other sales documents.
• Coordinate with Sales, Production, Procurement, Accounts, Logistics, and other departments.
• Monitor pending orders and follow up internally to ensure timely completion.
• Maintain records of customer communications, orders, quotations, and follow-ups.

Reception and Front Office

• Welcome and professionally attend to customers, visitors, suppliers, and guests.
• Handle incoming calls and direct them to the appropriate person or department.
• Manage the reception area and maintain a professional front-office environment.
• Receive and distribute documents, couriers, and correspondence.
• Coordinate visitor appointments and meetings.
• Handle general inquiries, maintain visitor records, and support office administration.

Requirements

• Bachelor's degree or relevant diploma in Business Administration, Sales, Commerce, or a related field.
• Two to four years of relevant UAE experience in Sales Coordination is mandatory.
• Strong experience in sales coordination, customer follow-up, documentation, and order processing.
• Experience coordinating with Sales and Production departments is highly preferred.
• Strong communication, interpersonal, telephone etiquette, customer-handling, follow-up, and organizational skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to multitask, coordinate across departments, and work in a fast-paced environment.
• FMCG, food, manufacturing, trading, or similar industry experience is advantageous.

Compensation

• The posting mentions salary plus sales incentives but does not state an amount or compensation cadence.