Sales Coordinator HVAC products
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Key skills for this role
About the Role
Coordinate sales activities, assist in quotations and documentation, monitor orders, and promote HVAC products while ensuring customer service and technical compliance.
Key Skills for This Role
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Overview
- Co-ordinate, monitor and supervise internal day to day sales activities.
- Assist the sales team in preparation of quotations, technical submittals and related documentation.
- Assess the purchase orders against the offered / agreed terms, commercial and contractual obligations, prior to acknowledgement of the order.
- Assist the Sales team in preparation of techno-commercial documentation, tender submittals pertaining to the large projects.
- Process the Sales Orders and monitor production and delivery progress against each order.
- Closely liaise with production team in prioritizing the deliveries based on the inputs from sales team.
- Monitor and maintain progress of all enquiries, quotes, logs for Ductwork, dampers, louvers, ESP's, VAV's, fans and Acoustic products.
- Conduct daily sales progress and forecast updates with productions and sales.
- Use Ventures and BNC to gather project intelligence and upcoming projects details.
- Keep track of ongoing production jobs and update the sales team of any deviations from the original delivery schedule.
- Co-ordinate with the sales team in updating of periodic sales reports and resolution of customer queries / complaints etc.
- Exercise due diligence with respect to the payment / credit related issues and deal with such cases in close co-ordination with the Sales and finance team.
- Conduct periodic email campaigns, cold calls to the clientele, in order to promote new products and generate new leads, as directed by the Sales Head
- Handle technical compliance and estimation of the products
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