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Sales Coordinator

Creative Platform
Dubai Silicon Oasis, UAE
Full Time
Mid
Onsite
AED 4,000/month / month
2 weeks ago
CRM ManagementSales SupportClient CommunicationProposal PreparationInternal CoordinationOrganisational Skills
Free

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CRM ManagementSales SupportClient Communication
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About Creative Platform

  • Creative Platform is a full service garment manufacturing and B2B fashion consultancy based in Dubai, established in 2013.
  • We partner with fashion brands and designers across the region and internationally, providing end to end production solutions from concept and sampling through to final delivery.
  • With 65+ team members, we operate on a consultative, small MOQ model built for emerging and growing brands.

The Role

  • We are looking for a highly organised and proactive Sales Coordinator to support our Client Acquisition Manager in managing the full sales pipeline.
  • This is an operational support role not a sales role, designed to free the Client Acquisition Manager to focus on prospecting, pitching, and closing.
  • You will own the administrative, coordination, and communication layer of the sales function.

Key Responsibilities

  • Own and maintain the CRM (ClickUp) – update lead status, log all client interactions, and flag stale opportunities.
  • Track enquiry to close conversion at each stage and flag bottlenecks to the Client Acquisition Manager.
  • Build and manage a structured follow up schedule so no lead goes cold.
  • Prepare weekly pipeline reports and summaries for the MD and Client Acquisition Manager.
  • Handle initial inbound enquiry responses, qualifying leads before escalating to the Client Acquisition Manager.
  • Prepare and send proposals, capability decks, pricing summaries, and intro materials under the guidance of the Client Acquisition Manager.
  • Coordinate client onboarding handover to the Merchandising team once a deal is closed ensuring the brief, scope, and timeline are clearly transferred.
  • Maintain a professional and timely communication standard across all client touchpoints.
  • Liaise with Merchandising and Sampling & Production to gather turnaround timelines, MOQs, and production availability in support of client quotes.
  • Coordinate briefing documents and ensure client requirements are accurately communicated internally.
  • Support the preparation of meeting agendas, call notes, and action logs.
  • Maintain and update a library of sales collateral: capability presentations, case study templates, service one pagers.

What We Are Looking For

  • 2–4 years of experience in a sales support, operations, or account coordination role.
  • Exceptionally organised with strong attention to detail — you notice what's missing before it becomes a problem.
  • Strong written communication in English; Arabic is an advantage.
  • Confident using CRM or project management tools (ClickUp, HubSpot, Salesforce, or similar).
  • Professional and client facing manner — you represent the business in written correspondence.
  • A self starter who manages their own task list without constant direction.
  • Background in fashion, textiles, manufacturing, or a B2B service industry (preferred).
  • Experience preparing proposals, quotations, or client presentations (preferred).
  • Familiarity with UAE business culture and the regional fashion market (preferred).
  • Experience supporting a client facing team in a fast paced SME environment (preferred).

What Success Looks Like in Year One

  • The CRM is clean, current, and trusted — the Client Acquisition Manager never has to chase status updates.
  • No enquiry is dropped or left without a response within 24 hours.
  • Proposals and follow up materials go out faster and more professionally than before.
  • The handover from 'closed deal' to active client is seamless and well documented.
  • The Client Acquisition Manager spends more time selling and less time on admin.

Pay

  • AED 4,000.00 AED 5,000.00 per month

Work Location

  • In person

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