Sales Coordinator
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Key skills for this role
Role Overview
The International Sales Coordinator supports the international sales team for Jomara products.
The role coordinates export operations, order processing, quotations, reports, and communication with internal teams and international clients.
The role supports timely deliveries, accurate documentation, samples, promotional materials, and client engagement across international markets.
Key Skills for This Role
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Job purpose
The International Sales Coordinator supports the international sales team for Jomara products.
The role coordinates export operations, order processing, quotations, reports, and communication with internal teams and international clients.
The role supports timely deliveries, accurate documentation, samples, promotional materials, and client engagement across international markets.
Quotation and order management
- Support Business Development Managers in preparing price lists and quotations for international clients.
- Coordinate with Customer Service to prepare and issue Proforma Invoices.
- Ensure Proforma Invoices are confirmed by customers and follow up on required approvals.
- Monitor customer payments to support timely collection and order processing.
- Track order status and agreed delivery timelines.
Coordination and communication
- Liaise with Production Planning to meet customer ETD and ETA requirements.
- Coordinate with Customer Service, logistics, finance, and warehouse teams for smooth export operations.
- Provide international clients with updates on order status, shipment progress, and delivery schedules.
- Support Business Development Managers and the Sales Director with operational coordination and internal communication.
Samples and promotional materials
- Coordinate preparation and shipment of product samples for international clients.
- Monitor inventory and availability of brochures, catalogues, and promotional materials.
- Assist with materials and logistics for local and international exhibitions and trade shows.
Documentation and reporting
- Maintain export sales records, documentation, and filing systems in accordance with internal procedures.
- Ensure export documentation complies with company policies and international trade requirements.
- Maintain accurate and current international sales databases.
- Prepare weekly export sales reports for management review.
- Monitor pending Proforma Invoices, payment status, and delivery timelines.
Operational support
- Provide regular updates to the Sales Director and Business Development Managers on export performance and operational status.
- Support administrative and operational tasks as required.
- Assist with cross-functional initiatives involving sales, logistics, marketing, and finance teams.
- Contribute to process improvement initiatives for export operations.
Experience requirements
- Two to four years of experience in sales coordination, export operations, or commercial administration.
- Experience coordinating export orders, documentation, and logistics processes.
- Experience in FMCG or international trade environments is preferred.
- Strong reporting, coordination, and communication skills.
- Proficiency in Excel and sales reporting tools.
- Ability to manage multiple priorities in a fast-paced commercial environment.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong command of English.
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