Sales Consultant - Alqasim
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Key skills for this role
About the Role
Al Rajhi Bank seeks a Sales Consultant in Alqasim to present and sell banking products, open accounts, and assist customers. Requires 1-5 years experience and a bachelor's degree. Focus on customer service and sales.
Key Skills for This Role
Responsibilities
- Present and sell banking products and services to customers
- Receive requests to sell bank products and follow up on implementation
- Open customer accounts, complete documents, and enter into system
- Welcome customers and provide required service
- Assist customers in filling out forms
- Guide customers on transactions and electronic channels
- Respond to customer problems and fulfill requests
- Receive ATM card applications and print cards
- Handle account closure and modification requests
- Report suspected money laundering and fraud cases
Requirements
- Bachelor's degree or higher
- 1 5 years of experience in a similar role
- Knowledge of money laundering monitoring and KYC principles
- Strong service quality and dialogue skills
Full Job Posting
Job Description
- Presenting and selling products and services to customers using the highest level of service quality and professionalism.
- Receiving requests to sell the bank's products, following up on their entry into the system, and monitoring their implementation.
Responsibilities
- Receiving customers to open accounts, completing documents, entering into system, and requesting authorization.
- Transferring contracts and accounts by mail to information center and DMS system.
- Receiving and welcoming all customers upon entering the branch.
- Assisting customers in filling out forms if necessary.
- Guiding customers to complete transactions correctly and use ATMs or electronic channels.
- Directing customers to appropriate employee.
- Quick response to address customer problems and fulfill requests.
- Receiving ATM card applications, entering into system, printing card instantly, and delivering renewed card.
- Receiving requests to update data.
- Receiving account closure requests, modifying data, and delivering to operations manager.
- Receiving authorized client and completing power of attorney form.
- Fulfilling standing orders, creating and activating memberships.
Qualifications, Experience, & Skills
- Bachelor's degree or higher.
- 1 5 years experience.
- Money laundering monitoring.
- Applying the skill of the Know Your Customer principle.
- Work procedures.
- Service quality skills.
- Dialogue skills.
- Marketing skills.
- Money laundering detection skills.
- Implementing Central Bank instructions and internal procedures.
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