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At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently .
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Job Posted: 1/2/2026
You are located in India and able to work ~9:00 pm - 6:00 am IST.
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4+ years of experience, with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM) with exposure to international markets.
Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
You’re experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects.
You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas
Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team. Advanced working English comprehension.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.
As a Sales-Assist Representative, you will have 3 main responsibilities:
Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails. You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to qualify leads for other teams and convert customers yourself.
Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails, you’ll drive an influenced revenue metric with qualified leads to be handed to other teams and members.
Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.
You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.
Zapier is a workflow automation platform helping small and mid-sized businesses connect apps and automate work.
Visit company websiteJobs and hiring trendsINR 3575300-4996800 yearly / year
Full-time
Mid · 4+ years experience
Remote
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