Sales and Service Engineer
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Key skills for this role
About the Role
Drive sales growth and customer relationships while providing technical service, managing accounts, and developing market opportunities with strong communication skills.
Key Skills for This Role
Responsibilities
- Promote and sell products, services, and solutions to existing and prospective customers while developing strong relationships with key stakeholders and identifying new business opportunities
- Deliver on site support including installation, commissioning, troubleshooting, inspections, and problem resolution to ensure customer satisfaction and operational reliability
- Plan and execute customer visits, manage assigned accounts/territories, oversee lead generation activities, manage portals, and ensure achievement of sales and service targets
- Collaborate with customers, OEMs, workshops, and industry stakeholders to influence specifications, secure service and spares contracts, generate project leads, and expand market presence
- Provide product training, conduct equipment surveys and assessments, identify upgrade and retrofit opportunities, prepare inspection reports and quotations, and support continuous business growth through technical and commercial expertise
Requirements
- Bachelor’s degree in mechanical engineering with strong knowledge of rotating equipment, mechanical seals, and related mechanical systems
- Practical experience and solid expertise in a similar role
- Hands on experience with CRM Tools is desirable
- In depth understanding of sales principles, customer service practices and similar environments
- Strong communication skills in English and Arabic, both written and spoken
- Willingness to travel: Regular trips to customer sites
Full Job Posting
Responsibilities
- Drive Sales Growth and Customer Relationships: Promote and sell products, services, and solutions to existing and prospective customers while developing strong relationships with key stakeholders and identifying new business opportunities.
- Provide Technical Service and Field Support: Deliver on site support including installation, commissioning, troubleshooting, inspections, and problem resolution to ensure customer satisfaction and operational reliability.
- Manage Accounts, Territory, and Sales Pipeline: Plan and execute customer visits, manage assigned accounts/territories, oversee lead generation activities, manage portals, and ensure achievement of sales and service targets.
- Develop Market Opportunities and Strategic Partnerships: Collaborate with customers, OEMs, workshops, and industry stakeholders to influence specifications, secure service and spares contracts, generate project leads, and expand market presence.
- Deliver Technical Expertise and Business Development Initiatives: Provide product training, conduct equipment surveys and assessments, identify upgrade and retrofit opportunities, prepare inspection reports and quotations, and support continuous business growth through technical and commercial exper
Qualifications
- Bachelor’s degree in mechanical engineering with strong knowledge of rotating equipment, mechanical seals, and related mechanical systems.
- Practical experience and solid expertise in a similar role.
- Hands on experience with CRM Tools is desirable.
- In depth understanding of sales principles, customer service practices and similar environments.
- Strong communication skills in English and Arabic, both written and spoken.
- Willingness to travel: Regular trips to customer sites.
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