Sales and Delivery Supervisor - Riyadh
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Key skills for this role
About the Role
Tesla seeks a Sales and Delivery Supervisor in Riyadh to lead a team of Tesla Advisors, drive sales performance, and ensure exceptional customer experience. The role involves coaching, training, and operational management.
Key Skills for This Role
Responsibilities
- Partner with store leadership to communicate and execute vision, business needs, and strategies
- Coach, train, and develop Tesla Advisors
- Participate in and lead sales, delivery, and personnel activities
- Analyze data and collaborate with store leadership to track progress
- Maintain operational overview and translate business needs to actions
- Ensure employees provide best in class customer experience
- Manage customer escalations quickly and effectively
- Control store expenses and strive to reduce costs
Requirements
- Strong sales performance and understanding of the business and products
- Track record of coaching and mentoring sales or operational roles
- In depth knowledge of sales processes and ability to drive employees to exceed targets
- Strong organizational skills
- Excellent communication skills in English and Arabic
- Valid GCC driver's license
Full Job Posting
What to Expect
- As Sales and Delivery Supervisor, you are a high performing leader reporting to the Store Manager.
- Responsible for flawless execution of location targets, coaching team, and daily operations.
What You'll Do
- Partner with store leadership to communicate and execute vision and strategies.
- Coach, train, and develop Tesla Advisors consistently.
- Lead sales, delivery, and personnel activities.
- Analyze data to track and manage progress.
- Maintain operational overview and translate business needs to actions.
- Ensure best in class customer experience.
- Manage customer escalations quickly and effectively.
- Control store expenses and reduce costs.
- Observe, review, and provide feedback on employee performance.
- Support training and recruitment activities.
What You'll Bring
- Strong sales performance and understanding of business and products.
- Track record of coaching and mentoring sales or operational roles.
- In depth knowledge of sales processes.
- Strong organizational skills.
- Ability to influence stakeholders and peers.
- Excellent communication skills in English and Arabic.
- Passion for Tesla's mission.
- Valid GCC driver's license.
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