Sales and Call Center Representative for Clinic
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Key skills for this role
About the Role
Dynasty Clinic seeks a motivated Female Call Center & Medical Sales Representative (Arabic & English speaker) to handle patient inquiries, manage appointments, promote aesthetic services, and convert leads into bookings.
Key Skills for This Role
Responsibilities
- Handle inbound and outbound calls professionally
- Respond to patient inquiries via phone, WhatsApp, and social media
- Schedule and coordinate patient appointments
- Follow up with leads and convert inquiries into confirmed bookings
- Promote the clinic's treatments, packages, and wellness programs
- Build and maintain strong relationships with new and existing patients
- Achieve monthly sales and booking targets
- Maintain accurate patient records and CRM updates
- Deliver outstanding customer service while maintaining patient confidentiality
Requirements
- Female candidate with fluency in Arabic and English (spoken and written)
- Minimum 2 years of experience in a medical clinic, aesthetic clinic, healthcare, or medical sales environment
- Strong communication, sales, negotiation, and customer service skills
- Confident in handling calls and converting leads into appointments
- Proficient in Microsoft Office and CRM/appointment management systems
- Positive attitude, professional appearance, and ability to work in a fast paced environment
- Immediate joiners are preferred
Full Job Posting
Job Summary
- Dynasty Clinic is seeking a motivated and professional Female Call Center & Medical Sales Representative (Arabic & English Speaker) to join our growing team.
- The ideal candidate will be responsible for handling patient inquiries, managing appointments, following up with leads, promoting the clinic's aesthetic and wellness services, and converting inquiries into bookings while delivering an exceptional patient experience.
Key Responsibilities
- Handle inbound and outbound calls professionally.
- Respond to patient inquiries via phone, WhatsApp, and social media.
- Schedule and coordinate patient appointments.
- Follow up with leads and convert inquiries into confirmed bookings.
- Promote the clinic's treatments, packages, and wellness programs.
- Build and maintain strong relationships with new and existing patients.
- Achieve monthly sales and booking targets.
- Maintain accurate patient records and CRM updates.
- Deliver outstanding customer service while maintaining patient confidentiality.
Requirements
- Female candidate with fluency in Arabic and English (spoken and written).
- Minimum 2 years of experience in a medical clinic, aesthetic clinic, healthcare, or medical sales environment.
- Strong communication, sales, negotiation, and customer service skills.
- Confident in handling calls and converting leads into appointments.
- Proficient in Microsoft Office and CRM/appointment management systems.
- Positive attitude, professional appearance, and ability to work in a fast paced environment.
- Immediate joiners are preferred.
Work Location
- In person
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