Medical Sales Representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Pharma Cell Drug Store is hiring a Healthcare Call Center Representative in Dubai to handle patient inquiries, schedule appointments, and promote medical services. Must be fluent in Arabic and English.
Key Skills for This Role
Responsibilities
- Answer incoming calls and respond to patient inquiries professionally.
- Schedule, confirm, and reschedule appointments.
- Follow up with leads and patients regarding treatments and services.
- Provide accurate information about clinic services, offers, and doctors.
- Handle WhatsApp, email, and social media inquiries when required.
- Maintain patient records and update CRM systems accurately.
- Manage complaints and escalate issues when necessary.
- Assist patients in selecting suitable treatments according to their needs and preferences.
- Contribute to clinic growth.
- Maintain a high standard of customer service and patient satisfaction.
Requirements
- Fluent in Arabic and English (mandatory)
- Previous experience in a call center, healthcare, wellness, aesthetic clinic, or customer service role preferred
- Strong communication, sales, and patient handling skills
- Knowledge of aesthetic, wellness, and healthcare treatments is an advantage
- Professional appearance and positive attitude
- Ability to work under pressure and meet targets
Full Job Posting
Job Overview
- Medical Call Center Representative, Call center representative, Patient Coordinator (Arabic Speaker Only)
- Location: Dubai, UAE
- Employment Type: Full Time
- Salary: Competitive Salary + Attractive Commission + Performance Incentives
- Arabic language is mandatory. Please do not apply if you are not fluent in both Arabic and English.
- We are looking for a professional and customer focused Healthcare Call Center Representative to join our healthcare and wellness team.
Key Responsibilities
- Answer incoming calls and respond to patient inquiries professionally.
- Schedule, confirm, and reschedule appointments.
- Follow up with leads and patients regarding treatments and services.
- Provide accurate information about clinic services, offers, and doctors.
- Handle WhatsApp, email, and social media inquiries when required.
- Maintain patient records and update CRM systems accurately.
- Manage complaints and escalate issues when necessary.
- Assist patients in selecting suitable treatments according to their needs and preferences.
- Good personality and can contribute to clinic growth.
- Maintain a high standard of customer service and patient satisfaction.
Requirements
- Fluent in Arabic and English (mandatory).
- Previous experience in a call center, healthcare, wellness, aesthetic clinic, or customer service role is preferred.
- Strong communication, sales, and patient handling skills.
- Knowledge of aesthetic, wellness, and healthcare treatments is an advantage.
- Professional appearance and positive attitude.
- Ability to work under pressure and meet targets.
Benefits
- Competitive Salary
- Attractive Commission Structure
- Performance Based Incentives
- Career Growth Opportunities
- Professional Working Environment
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Pharma Cell Drug Store
Sales and Call Center Representative for Clinic
Dubai, UAE
Dynasty Clinic seeks a motivated Female Call Center & Medical Sales Representative (Arabic & English speaker) to handle patient inquiries, manage appointments, promote aesthetic services, and convert leads into bookings.
Functional Medicine Physician
Dubai, UAE
Pharma Cell Drug Store seeks an experienced Functional Medicine Physician with a DHA license to join their healthcare team in Dubai. The role involves patient consultations, developing personalized wellness programs, and
Call Center Representative
Dubai, UAE
We are seeking a motivated and professional Bilingual Call Center Representative (English & Arabic) to join our growing aesthetic and wellness clinic. The ideal candidate will have excellent communication skills, sales a