Sales Administrator

Job requirements

• Strong customer service and relationship-building skills.

• Passion for the EV industry and sustainability.

• Friendly, approachable, and professional.

• Proficient in Microsoft Excel and Word; CRM experience desirable.

• Quick learner with the ability to adapt to new systems.

• Well-organised with strong time management skills.

• Able to work effectively in a fast-paced environment.

• Calm and professional under pressure.

Job responsibilities

• Respond to customer enquiries by phone and email.

• Build and maintain positive customer relationships.

• Process customer orders using Sage 200.

• Prepare and send customer quotations via PandaDoc.

• Support the sales team with administrative tasks.

• Maintain accurate customer and sales records.

• Work closely with the field sales team to achieve targets.

• Stay up to date with EV industry developments.

• Use Excel and Word to support daily operations.

• Resolve customer queries and provide effective solutions.

• Adapt to changing priorities and support team success.

Job benefits

• Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.

• MetLife GP24 – Medical support anytime, anywhere

• Exclusive Discount Platform (PowerPerks)– Save on retail, travel, entertainment, and more.

• Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.

• Learning Management System (LMS) – Access tools and training to support your career progression and personal development.

• Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support your long-term development.

• Pension Salary Exchange Pension scheme– Investing in your future with a solid retirement plan Helping you save efficiently for the future.

• Daintree Wealth Management (1-2-1 Financial Guidance) - Support with budgeting, saving, pensions, investments, and long-term planning

• Enhanced Maternity Leave – Supporting you and your family through life’s important moments.

• Free Eye Tests – Keeping your vision and health in focus.