Ruth's Chris Host

Fulfill the daily operations of the restaurant including welcoming all guests, answering telephones and taking to go orders. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the restaurant and produce quality service to each guest.

- Welcome all guest to the restaurant, introduce the guest to the menu and the specials. - Maintain daily set up and/or breakdown of the restaurant by following daily checklists - Know each menu item and its ingredients. Know what happy hour and other specials are. - Be aware of events in the area. Be able to give suggestions to our guests - Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log - Strives to exceed guest satisfaction and looks for ways to provide the best possible service - Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own - Utilize time well and is productive throughout the entire shift while meeting department standards - Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible - Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations - Follow the AHC safety standards of our hotel - Associate to attend TIPS training and properly card guests who appear under 40 years of age. Be comfortable to pour wine, beer or make a mixed drink when a bartender is not present. - Answering the telephone, taking to go orders - Open Table reservation system - Actively taking care of each guest according to AHC guest service standards and department standards - Monitoring food waste - Maintain restaurant cleanliness and overall deep cleaning - Communicating with your management or team members - Actively work in the restaurants designated area: counter service, running food, and tables service. - Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager

- Must have some restaurant experience - High school diploma or equivalent; related experience and/or training -TiPS Certification preferred