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Risk and Compliance Specialist II

Uber
Sydney, KSA
Full Time
Mid
2 weeks ago
Background Check AdjudicationComplianceRisk ManagementStakeholder ManagementAttention to DetailProblem Solving
Free

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Background Check AdjudicationComplianceRisk Management
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About The Role

  • As an ANZ Background Check Specialist, you will play a critical role in safeguarding Uber's platform and ensuring compliance with legal and regulatory standards.
  • You will be responsible for reviewing and adjudicating Background Checks (BGCs) for earners, with a focus on processing cases involving criminal record documentation.
  • Using an internal decision matrix, and direct communication with key stakeholders, you will determine eligibility outcomes while balancing regulatory obligations, privacy requirements, and business needs.

What You'll Do

  • Review and adjudicate BGCs for offenses, applying Uber's decision matrix consistently and fairly.
  • Process criminal record documentation and determine eligibility outcomes for earners.
  • Partner closely with Legal, Ops, and Identity teams to ensure decisions are robust, compliant, and defensible.
  • Maintain a high level of accuracy and consistency in decision making, recognising the sensitivity of cases impacting both safety and compliance.
  • Identify trends, recurring offences, and process bottlenecks, and provide insights that help refine our decision matrix and operational workflows.
  • Support continuous improvement initiatives, ensuring Uber meets its regulatory obligations while delivering a seamless experience for earners.
  • Supporting compliant onboarding and deactivation processes.

Basic Qualifications

  • Strong attention to detail accuracy is essential when reviewing sensitive criminal record information.
  • Strong problem solving skills ability to assess complex cases and apply policies consistently.
  • Excellent comprehension skills (active listening and reading) to understand case context and nuances in documentation.
  • Excellent written and verbal communication skills to document decisions clearly and collaborate with stakeholders.
  • Ability to work independently and exercise sound judgment while also thriving as part of a tight knit, high trust team.
  • Stakeholder management skills with the ability to build credibility and influence across multiple teams.
  • Organised and self driven with the capacity to manage a high workload and competing priorities.
  • Executional rigor commitment to accuracy, process compliance, and defensible decision making.

Preferred Qualifications

  • Experience in compliance, risk, background checks, legal operations, or safety related roles.
  • Familiarity with Uber tools and processes.
  • Data analysis skills to help identify trends and insights.

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