Operations Manager, Demand Generation, UAE
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Key skills for this role
About the Role
Uber seeks a Demand Generation Airports and Venues Ops Manager for the UAE Mobility Operations team. You will manage partner relationships for airports, venues, and events, analyze marketplace data, and optimize processes.
Key Skills for This Role
Responsibilities
- Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend the best approach to bring efficiencies and growth to our airports
- Implement, optimize, and scale core analyses and processes across the country, regularly reviewing performance for all airports
- Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans
- Manage all requests and discussions with our ongoing partnerships at airports, venues and events
- Maintain productive working relationships with immediate team and cross functional partners across operations, marketing, customer support, product, policy, and legal
Requirements
- Min 3 years of experience in Consulting, Operations, Product, Product Operations
- SQL is required
- Data driven decision mentality through strong analytical thinking
- Able to discuss with and manage commercial partners in a clear and collaborative way
- Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners
- Demonstrate optimism, respect others, and work well in a team
Full Job Posting
About the Role
- The Demand Generation Airports and Venues Ops Manager is part of our UAE Mobility Operations team.
- This role will handle the partner management for all our airports, venues and events as well as analyzing and defining strategies to optimize the relevant marketplace in an extremely data driven approach.
What the Candidate Will Do
- Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend the best approach to bring efficiencies and growth to our airports.
- Process Optimization: Implement, optimize, and scale core analyses and processes across the country, regularly reviewing performance for all airports.
- Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply an understanding of the levers that move our business.
- Partner Management: Manage all requests and discussions with our ongoing partnerships at airports, venues and events. This includes running analyses, attending to any questions partners may have, as well as growing the partnership if possible.
- Stakeholder Management: Maintain productive working relationships with immediate team and cross functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives.
What the Candidate Will Need
- Min 3 years of experience in Consulting, Operations, Product, Product Operations
- SQL is required
- Data driven decision mentality through strong analytical thinking
- Communication: Able to discuss with and manage commercial partners in a clear and collaborative way, while maintaining confidentiality of key business metrics
- Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners, as well as organizing and delivering multiple ad hoc demands on time.
- Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
Preferred Qualifications
- Advanced analytical skills
- Demonstrated history of driving growth in marketplace businesses
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